StackTome Review: eCommerce Review Management Software
StackTome helps D2C brands manage verified customer review invitations across multiple platforms from a single dashboard.
At a glance
- Category
- Marketing
- Best for
- D2C brands, eCommerce store owners, Online retailers with at least 500 monthly orders
- Pricing
- StackTome uses a freemium model with fixed pricing tiers based on monthly invite volume, including a Free plan (200 invites), Base Plan (2,000 invites), Standard Plan (10,000 sends), and Enterprise Plan (100,000 per month).
- Key use cases
- Multi-Platform Review Collection, Review Rate Optimization, Reputation Management, AI-Assisted Feedback Management
- Integrations
- Shopify, Magento, WooCommerce, BigCommerce, Trustpilot
- Official website
- stacktome.com
StackTome is a review management tool designed for eCommerce stores and D2C brands. It supports the collection of verified reviews by automating invitation campaigns and using customer segmentation to reach buyers at appropriate times.
The platform supports several review sites, including Trustpilot, Google, and Yotpo. It includes tools for A/B testing email subject lines and templates, and allows businesses to exclude specific customers from invite flows.
Buyers should note that review widgets for some platforms may require manual script placement. The tool is generally intended for businesses with a minimum recommended order volume of 500 per month.
Key Features
Sends review requests through verified links generated via APIs to support authenticity.
Supports targeting review invitations based on purchase behavior, country, language, or support ticket status.
Uses AI to help businesses generate draft responses to customer reviews.
Supports testing different email subject lines and templates to identify those with higher response rates.
Provides widgets to display reviews on eCommerce pages, which can be adjusted using CSS or custom HTML.
Supports sending review requests via SMS in addition to email campaigns.
Use Cases
Collecting verified product and service reviews across Trustpilot, Google, and other review platforms.
Using A/B tests on invitation timing and messaging to help increase the percentage of customers who leave reviews.
Using segmentation and exclusion lists to manage which customers receive review invitations.
Using AI-generated suggestions to help manage responses to customer feedback.
Best For
Integrations
Pricing
StackTome uses a freemium model with fixed pricing tiers based on monthly invite volume, including a Free plan (200 invites), Base Plan (2,000 invites), Standard Plan (10,000 sends), and Enterprise Plan (100,000 per month).
FAQ
It automates the process by sending verified review requests via email to specific customer segments and uses reminders to help increase response rates.
The minimum recommended order volume to effectively use StackTome is 500 orders per month.
Yes, StackTome offers a Free Plan that allows for 200 invites and 200 reminders per month.
Yes, the platform provides customizable review widgets that may be adjusted with CSS or custom HTML to match brand design.
Source category: Marketing
Source subcategory: Review Management
