AI TOOL PROFILE
StackTome Review: eCommerce Review Management Software
- Marketing
- Review Management
- D2C brands
- eCommerce store owners
- Online retailers with at least 500 monthly orders
Pricing
StackTome uses a freemium model with fixed pricing tiers based on monthly invite volume, including a Free plan (200 invites), Base Plan (2,000 invites), Standard Plan (10,000 sends), and Enterprise Plan (100,000 per month).
At a glance
- Best for
- D2C brands, eCommerce store owners, Online retailers with at least 500 monthly orders
- Key use cases
- Multi-Platform Review Collection, Review Rate Optimization, Reputation Management, AI-Assisted Feedback Management
- Integrations
- Shopify, Magento, WooCommerce, BigCommerce, Trustpilot
- Official website
- Visit stacktome official website
How AI is used
StackTome is a review management tool designed for eCommerce stores and D2C brands. It supports the collection of verified reviews by automating invitation campaigns and using customer segmentation to reach buyers at appropriate times.
The platform supports several review sites, including Trustpilot, Google, and Yotpo. It includes tools for A/B testing email subject lines and templates, and allows businesses to exclude specific customers from invite flows.
Buyers should note that review widgets for some platforms may require manual script placement. The tool is generally intended for businesses with a minimum recommended order volume of 500 per month.
Key Features
Verified Invitation Methods
Sends review requests through verified links generated via APIs to support authenticity.
Customer Segmentation
Supports targeting review invitations based on purchase behavior, country, language, or support ticket status.
AI Reply Suggestions
Uses AI to help businesses generate draft responses to customer reviews.
A/B Testing
Supports testing different email subject lines and templates to identify those with higher response rates.
Customizable Review Widgets
Provides widgets to display reviews on eCommerce pages, which can be adjusted using CSS or custom HTML.
SMS Invitations
Supports sending review requests via SMS in addition to email campaigns.
Use Cases
Multi-Platform Review Collection
Collecting verified product and service reviews across Trustpilot, Google, and other review platforms.
Review Rate Optimization
Using A/B tests on invitation timing and messaging to help increase the percentage of customers who leave reviews.
Reputation Management
Using segmentation and exclusion lists to manage which customers receive review invitations.
AI-Assisted Feedback Management
Using AI-generated suggestions to help manage responses to customer feedback.
Integrations
- Shopify
- Magento
- WooCommerce
- BigCommerce
- Trustpilot
- Google Business
- Yotpo
- Feefo
- Zendesk
- Klaviyo
- Facebook Ads
- Google Ads
FAQ
How does StackTome help collect Trustpilot reviews?
- It automates the process by sending verified review requests via email to specific customer segments and uses reminders to help increase response rates.
What is the minimum order volume recommended for this tool?
- The minimum recommended order volume to effectively use StackTome is 500 orders per month.
Is there a free version of StackTome?
- Yes, StackTome offers a Free Plan that allows for 200 invites and 200 reminders per month.
Can I customize how reviews look on my website?
- Yes, the platform provides customizable review widgets that may be adjusted with CSS or custom HTML to match brand design.
Source category: Marketing
Source subcategory: Review Management
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