Spatial Agents: AI Avatar Customer Service
Spatial Agents helps businesses deploy virtual assistants to handle guest and customer interactions in physical spaces. It is designed for teams needing an interactive presence for reception or navigation.
At a glance
- Category
- Customer Support
- Best for
- Retail stores, Hospitality businesses, Healthcare facilities, Corporate offices, Event organizers
- Pricing
- A Free Plan is available for training and testing. An All-Inclusive Plan is available at $60/month for up to 10 agents, and Enterprise plans are available for custom branding.
- Key use cases
- Physical Reception and Greeting, In-Store Product Assistance, Indoor Navigation, Multilingual Help Desk
- Official website
- spatialagents.app
Spatial Agents is an AI customer service platform that uses 3D animated avatars to interact with people in physical environments. These agents use natural gestures and speech to engage visitors on hardware such as tablets, touchscreen kiosks, and interactive displays.
The tool is designed for businesses with physical storefronts or offices, including retail shops, hotels, healthcare facilities, and corporate campuses. It supports various roles, including front-desk reception, product assistance, and indoor wayfinding.
Buyers should note that the agents are trained through a conversational process where the AI asks questions to learn about specific business operations. The platform incorporates safeguards to manage potential AI errors.
Before choosing this tool, buyers should confirm their hardware setup, as the software is intended for deployment on digital signage or mobile devices in physical spaces.
Key Features
Animated avatars with gestures designed for customer-facing interactions.
Supports speaking and understanding 8+ languages, including English, Spanish, French, German, and Japanese.
Agents learn about the business and its processes by asking the user questions during setup.
Supports installation on tablets, iPads, touchscreen kiosks, and custom hardware such as video walls.
Agents can provide QR codes to share contact information, forms, or external links.
Use Cases
Serving as a virtual front desk agent to welcome visitors and connect them with staff.
Acting as a product expert in showrooms or retail stores to answer technical questions.
Providing verbal directions to help visitors find specific rooms or departments.
Offering technical or general support in multiple languages for international visitors.
Best For
Pricing
A Free Plan is available for training and testing. An All-Inclusive Plan is available at $60/month for up to 10 agents, and Enterprise plans are available for custom branding.
FAQ
The software can be deployed on tablets, iPads, touchscreen kiosks, and custom hardware like interactive projections or video walls.
Agents train by engaging in a conversation with the user, asking questions about the business, products, and processes.
There is a $0/month Free Plan for training, an All-Inclusive Plan at $60/month for up to 10 agents, and custom Enterprise plans for branding.
Source category: Customer Support
Source subcategory: AI Agent Platform
