AI TOOL PROFILE
Spatial Agents: AI Avatar Customer Service
- Customer Support
- AI Agent Platform
- Retail stores
- Hospitality businesses
- Healthcare facilities
- Corporate offices
- Event organizers
Pricing
A Free Plan is available for training and testing. An All-Inclusive Plan is available at $60/month for up to 10 agents, and Enterprise plans are available for custom branding.
At a glance
- Best for
- Retail stores, Hospitality businesses, Healthcare facilities, Corporate offices, Event organizers
- Key use cases
- Physical Reception and Greeting, In-Store Product Assistance, Indoor Navigation, Multilingual Help Desk
- Official website
- Visit Spatial Agents official website
How AI is used
Spatial Agents is an AI customer service platform that uses 3D animated avatars to interact with people in physical environments. These agents use natural gestures and speech to engage visitors on hardware such as tablets, touchscreen kiosks, and interactive displays.
The tool is designed for businesses with physical storefronts or offices, including retail shops, hotels, healthcare facilities, and corporate campuses. It supports various roles, including front-desk reception, product assistance, and indoor wayfinding.
Buyers should note that the agents are trained through a conversational process where the AI asks questions to learn about specific business operations. The platform incorporates safeguards to manage potential AI errors.
Before choosing this tool, buyers should confirm their hardware setup, as the software is intended for deployment on digital signage or mobile devices in physical spaces.
Key Features
3D Animated Avatars
Animated avatars with gestures designed for customer-facing interactions.
Multilingual Support
Supports speaking and understanding 8+ languages, including English, Spanish, French, German, and Japanese.
Conversational Training
Agents learn about the business and its processes by asking the user questions during setup.
Flexible Deployment
Supports installation on tablets, iPads, touchscreen kiosks, and custom hardware such as video walls.
Action Links
Agents can provide QR codes to share contact information, forms, or external links.
Use Cases
Physical Reception and Greeting
Serving as a virtual front desk agent to welcome visitors and connect them with staff.
In-Store Product Assistance
Acting as a product expert in showrooms or retail stores to answer technical questions.
Indoor Navigation
Providing verbal directions to help visitors find specific rooms or departments.
Multilingual Help Desk
Offering technical or general support in multiple languages for international visitors.
FAQ
What hardware is needed to run Spatial Agents?
- The software can be deployed on tablets, iPads, touchscreen kiosks, and custom hardware like interactive projections or video walls.
How do the AI agents learn about my business?
- Agents train by engaging in a conversation with the user, asking questions about the business, products, and processes.
What are the pricing options for Spatial Agents?
- There is a $0/month Free Plan for training, an All-Inclusive Plan at $60/month for up to 10 agents, and custom Enterprise plans for branding.
Source category: Customer Support
Source subcategory: AI Agent Platform
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