Solitics: Customer Engagement and Gamification Platform
Solitics helps B2C businesses in sectors such as fintech and iGaming manage customer lifecycles. It is designed for teams that need to respond to user behavior in real time via multiple communication channels.
At a glance
- Category
- Browse Marketing tools
- Best for
- B2C Companies, Mid-Market Companies, Enterprise Companies, Fintech and Banking, iGaming
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Converting Anonymous Traffic, Reducing Customer Churn, Driving Product Adoption, Increasing User Activity
- Integrations
- SendGrid, Twilio, Salesforce, PostgreSQL, MySQL
- Official website
- Visit solitics official website
Solitics is a customer engagement and gamification platform designed to help businesses use user data to create personalized experiences. The platform consists of three primary modules: Visitor Activation for engaging anonymous visitors, Customer Retention for automated campaigns, and Smart Gamification for adding mini-games and missions to the user journey.
The tool is built for B2C companies in data-heavy sectors such as trading, banking, and iGaming. It is designed to process high volumes of data with low response times to trigger messages based on immediate user actions.
Beyond messaging, the platform includes predictive AI tools for forecasting churn and lifetime value, as well as business analytics to track campaign performance. It maintains security certifications including SOC 2 and ISO 27001 to support regulated industries.
Buyers should confirm if their specific data sources are compatible with the platform's integration options and whether the gamification tools align with their brand identity.
Key Features
Visitor Activation
Supports targeting anonymous website and app visitors with personalized messages based on their real-time behavior.
Customer Retention Module
Supports automated campaigns designed to help increase loyalty and lifetime value through behavioral triggers.
Smart Gamification
Allows businesses to embed personalized mini-games, interactive pop-ups, and goal-based missions into user journeys.
Predictive AI
Analyzes customer data to help forecast potential churn and predict customer lifetime value (LTV).
Omni-Channel Communication
Sends messages across various channels including Email, SMS, WhatsApp, push notifications, and social media.
Market and Sports Insights
Integrates external signals such as market updates and live sports feeds to trigger user engagement.
Use Cases
Converting Anonymous Traffic
Using real-time behavior tracking to send personalized offers to visitors who have not yet registered.
Reducing Customer Churn
Creating automated reactivation journeys for users who show low engagement or stop activity within a defined timeframe.
Driving Product Adoption
Guiding users through onboarding in fintech or banking apps using personalized missions and progress tracking.
Increasing User Activity
Implementing gamified widgets and rewards to encourage specific actions such as deposits, trades, or daily logins.
Best For
- B2C Companies
- Mid-Market Companies
- Enterprise Companies
- Fintech and Banking
- iGaming
Integrations
- SendGrid
- Twilio
- Salesforce
- PostgreSQL
- MySQL
- MongoDB
- Google Big Query
- Amazon SQS
- Microsoft SQL Server
- RabbitMQ
- Kafka
- Amazon Redshift
- Microsoft Azure
- Google Cloud
- Amazon S3
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
What is Solitics used for?
- Solitics is used to automate personalized customer experiences in real time, ranging from converting anonymous website visitors to running retention campaigns and embedding gamified elements like missions.
How long does it take to set up Solitics?
- The company provides a contractual commitment to complete the integration process within 45 days.
Is Solitics suitable for regulated industries?
- Yes, it is designed for regulated sectors and is GDPR-compliant, SOC 2 compliant, and ISO/IEC 27001 certified.
How does the pricing work for Solitics?
- Solitics offers pricing plans tailored to business size and needs, but specific details are provided upon request during a demo.
Source category: Marketing
Source subcategory: Marketing Automation
More tools in Marketing
Other published listings in the Marketing category.
More tools tagged “Marketing Automation”
Related listings that share the same software type tag.
Categories
Software Type
How AI is used
Solitics is a customer engagement and gamification platform for B2C companies, particularly those in fintech and iGaming. It supports real-time personalized user journeys and churn prediction. Pricing is custom and requires a direct request for a demo.
Pros & Cons
Pros
- Fast response times for real-time data triggers
- Security certifications including SOC 2 and ISO 27001
- Broad range of supported communication channels
- Contractual commitment to complete integration within 45 days
Cons
- Pricing is not publicly listed and requires a direct request
- The platform's focus on iGaming and Fintech may make it less applicable for non-B2C or non-regulated businesses
- Full functionality depends on granting the provider access to backend data sources
