AI TOOL PROFILE
Skedulo | Mobile Workforce Management
- Operations
- Workforce Management
- Mid-market companies
- Enterprise organizations
- Operations managers
- Schedulers
Pricing
Pricing is per-user monthly with minimum license requirements. Volume-based pricing is available for large organizations, and monthly billing is not accepted.
At a glance
- Best for
- Mid-market companies, Enterprise organizations, Operations managers, Schedulers
- Key use cases
- Field Service Coordination, Healthcare Provider Scheduling, Deskless Workforce Management, Shift Management
- Integrations
- Salesforce, Zendesk, Microsoft Dynamics 365, Workday, Epic
- Official website
- Visit skedulo official website
How AI is used
Skedulo is a cloud-based platform designed for organizations that employ people who do not work at a desk. It provides a centralized system for scheduling and dispatching, which helps office-based schedulers and field workers stay aligned on job details and status updates.
The software is built for operations in industries such as healthcare, field services, and telecommunications. It includes an employee mobile app to give field staff access to their schedules and a set of analytics tools for operations managers to track workforce utilization.
Buyers should be aware that the platform generally requires a minimum number of licenses. Because it offers extensibility, some organizations may wish to evaluate if they require professional services for initial configuration and customization.
Key Features
Scheduling and Dispatching
Tools to book appointments based on capacity and dispatch work to resources via push notifications and SMS.
Skedulo MasterMind
A feature designed to automate the scheduling process using AI.
Employee Mobile App
A mobile application for iOS and Android that allows field workers to receive job updates, submit leave, and collect signatures.
Shifts and Rostering
Supports shift scheduling for both fixed locations and mobile field work.
Workforce Analytics
Provides reporting on operational efficiency and workforce utilization.
Dynamic Messaging
Instant messaging capabilities to support communication with the mobile workforce.
Use Cases
Field Service Coordination
Matching technicians to customer jobs based on skills and travel time.
Healthcare Provider Scheduling
Managing home care appointments and coordinating patient care between mobile caregivers and staff.
Deskless Workforce Management
Using a digital system to track mobile employee movements and job status instead of manual spreadsheets.
Shift Management
Organizing employee rosters for fixed-site operations and mobile field assignments.
Integrations
- Salesforce
- Zendesk
- Microsoft Dynamics 365
- Workday
- Epic
- Employment Hero Payroll
FAQ
Who is Skedulo designed for?
- Skedulo is designed for companies that manage a deskless or mobile workforce, particularly in healthcare, field services, and utilities.
Does Skedulo offer monthly billing?
- No, Skedulo does not accept monthly billing.
Can Skedulo integrate with other business tools?
- Yes, it offers native integrations with Salesforce and supports connections with Zendesk, Microsoft Dynamics 365, Workday, and Epic.
Do field workers need a separate Salesforce license to use Skedulo?
- No, the Skedulo license provides the necessary tools for field workers to operate without requiring a separate Salesforce license.
Source category: Operations
Source subcategory: Workforce Management
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