AI TOOL PROFILE

ActivTrak: Workforce Analytics & Productivity Management

ActivTrak helps organizations with remote, hybrid, and in-office teams analyze digital activity. It is designed for managers who need to validate contractor billing or identify workload imbalances.

Pricing

ActivTrak offers a free plan for up to 3 users. Paid plans are billed annually: Essentials at $10 per user/month, Essentials Plus at $15 per user/month, and Professional at $19 per user/month.

At a glance

Best for
Small businesses, Medium-sized businesses, Enterprises, Operations managers, IT and Finance departments
Key use cases
Contractor Invoice Validation, Remote Team Management, Burnout Detection, SaaS Spend Reduction
Integrations
PowerBI, Entra ID, ServiceNow, Salesforce, Outlook
Visit activtrakactivtrak software interface screenshot

How AI is used

ActivTrak is a workforce analytics and intelligence platform designed to provide visibility into digital work activity. By capturing behavioral data, it helps business leaders identify productivity trends, workflow bottlenecks, and potential burnout across various work environments.

The tool is designed for operations managers, IT teams, and HR professionals who need data to support staffing decisions and resource allocation. It includes features for monitoring schedule adherence and validating that contractor hours billed align with actual work performed.

Buyers should note that the platform focuses on digital behavioral data. Depending on the plan, features range from basic time tracking to capacity planning and team performance analytics.

It is designed to connect with common business applications, allowing teams to combine activity data with other operational metrics.

Key Features

  • Employee Monitoring

    Provides visibility into team activity and productivity levels.

  • Contractor Billing Reconciliation

    Compares billed hours against productive hours worked to identify potential overcharges.

  • AI Coaching

    Uses AI-powered insights to support team performance optimization.

  • Schedule and Policy Adherence

    Monitors work starts, departures, and breaks to track adherence to company policy.

  • Technology Optimization

    Tracks software and website usage to identify underutilized licenses.

  • Capacity and Headcount Planning

    Analyzes workload capacity to support resource allocation and staffing needs.

Use Cases

  • Contractor Invoice Validation

    Comparing reported contractor hours against actual digital activity to identify billing discrepancies.

  • Remote Team Management

    Tracking productivity by work location to help guide hybrid and remote work policies.

  • Burnout Detection

    Assessing employee utilization levels to help balance workloads and detect signs of burnout.

  • SaaS Spend Reduction

    Identifying unused software subscriptions through technology usage tracking.

Integrations

  • PowerBI
  • Entra ID
  • ServiceNow
  • Salesforce
  • Outlook
  • Workday
  • Zendesk
  • Microsoft Teams
  • Slack
  • Zoom
  • Microsoft Viva
  • Lattice
  • Qualtrics XM
  • Jira Software
  • ADP
  • Culture Amp
  • Asana

FAQ

What does ActivTrak monitor?

ActivTrak captures behavioral activity including hours worked, app and website usage, and schedule adherence. It does not use keystroke logging, email monitoring, or camera access.

Can ActivTrak help with contractor costs?

Yes, it includes a contractor billing reconciliation feature that compares billed hours to actual productive hours worked to identify potential overcharges.

Which plan is designed for a small business?

The Essentials plan is listed as best for small businesses, starting at $10 per user per month billed annually.

Source category: HR & Recruiting

Source subcategory: Workforce Management

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