
Sailthru: Marketing Automation and Customer Retention
Sailthru helps marketing teams coordinate messaging across multiple digital channels. It is designed for retail and media brands that use a unified view of customer data to support retention.
At a glance
- Category
- Marketing
- Best for
- Retail brands, Media and publishing companies, Marketing teams, Enterprise companies
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Cross-Channel Campaign Coordination, Customer Retention Workflows, Personalized Customer Journeys, Data-Driven Audience Targeting
- Official website
- www.sailthru.com

Sailthru is a marketing automation platform designed to orchestrate data-driven customer journeys. It allows marketing teams to coordinate messaging across email, SMS, mobile push, in-app, and web channels.
The software is built for media, publishing, and retail brands that manage customer data. It includes a Customer Data Platform (CDP) to create unified profiles, which helps in targeting communication based on user behavior and interests.
Beyond message delivery, the platform provides tools for analytics and attribution to help teams track campaign impact. As part of the Zeta Global ecosystem, it uses AI for content recommendations and predictive insights to support one-to-one personalization.
Key Features
Coordinates marketing campaigns across email, SMS, mobile push, in-app, and web channels.
Helps create 360-degree customer profiles in real time by unifying data from multiple sources.
Supports the design and execution of customer journeys intended to strengthen relationships at specific moments.
Uses machine learning for content creation, recommendations, and predictive insights for personalization.
Provides configurable dashboards, alert-based monitoring, and scheduled reports to track campaign performance.
Use Cases
Deploying coordinated messaging across email and mobile channels to maintain a consistent brand experience.
Using behavioral data and predictive insights to send targeted messages that support long-term engagement.
Building automated lifecycle paths based on user interests and purchase history.
Unifying customer tags and behavior to identify and target specific audience segments.
Best For
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Sailthru is a platform that helps businesses coordinate personalized marketing campaigns across email, SMS, mobile push, and web channels using unified customer data.
It is primarily built for companies in the retail, media, and publishing industries.
Yes, it leverages AI and machine learning for predictive insights, content recommendations, and one-to-one personalization.
Pricing tiers are not listed publicly. Buyers should request a demo to obtain pricing information.
Source category: Marketing
Source subcategory: Marketing Automation