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Rivyo: Shopify Product Reviews, Loyalty and Referral Software

Rivyo supports Shopify store owners in collecting customer feedback and managing reward systems. It is designed for businesses that want to combine reviews, loyalty points, and referrals in one tool.

At a glance

Category
Ecommerce
Best for
Shopify store owners, Small e-commerce businesses, Medium-sized online retailers
Pricing
Pricing includes a free Indie plan and paid tiers: Starter ($9/month), Business ($14/month), and Enterprise ($19/month). Referral and Loyalty add-ons are $9/month each.
Key use cases
Building Social Proof, Customer Retention, Customer Acquisition, Improving Product Information
Integrations
Klaviyo, Slack, PageFly, SEOAnt, GemPages
Official website
rivyo.com
Screenshot of Rivyo website

Rivyo is a tool built for Shopify merchants to collect star ratings, written feedback, and media-rich reviews, while providing systems for customer loyalty and referrals.

The software is designed for e-commerce store owners looking to display social proof on product pages. It supports automated review requests and allows merchants to import existing feedback from other platforms.

Beyond reviews, it includes features for points-based rewards and referral links. The Enterprise tier includes AI Review Summary.

Buyers should confirm whether they need the specific add-ons for Loyalty and Referrals, as these are listed as separate monthly costs.

Key Features

Review Collection

Supports star ratings, written text, and the upload of photo and video reviews from customers.

Review Importer

Supports importing reviews from Amazon, AliExpress, and CSV files.

Automated Requests

Sends automated email requests and reminders to customers to collect feedback after a purchase.

Product Q&A

Adds a section to product pages where shoppers can ask and answer questions.

Loyalty Program

A points-based system that rewards customers for purchases and other actions with discounts or store credit.

Referral Marketing

Creates unique referral links that reward both the existing customer and the new lead.

AI Review Summary

A feature available on the Enterprise plan that provides summaries of customer feedback.

Use Cases

Building Social Proof

Collecting and displaying verified customer reviews and photo testimonials on product pages.

Customer Retention

Using a points-based loyalty system to reward repeat buyers and offer VIP tiers.

Customer Acquisition

Running referral campaigns where customers are incentivized to invite new shoppers.

Improving Product Information

Using the Q&A feature to address buyer questions directly on the storefront.

Best For

Shopify store ownersSmall e-commerce businessesMedium-sized online retailers

Integrations

KlaviyoSlackPageFlySEOAntGemPagesRebolt

Pricing

Pricing includes a free Indie plan and paid tiers: Starter ($9/month), Business ($14/month), and Enterprise ($19/month). Referral and Loyalty add-ons are $9/month each.

FAQ

Can I import reviews from other platforms into Rivyo?

Yes, Rivyo supports importing reviews from Amazon, AliExpress, and CSV files.

Does Rivyo offer a free plan?

Yes, Rivyo has a free Indie plan that allows stores to collect and display reviews.

Are the loyalty and referral features included in the standard plans?

No, Referral and Loyalty features are available as add-ons for $9/month each.

Source category: Ecommerce

Source subcategory: CRM

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