ReviewInc: Reputation and Review Management Software
ReviewInc helps businesses track and manage their online reputation. It is designed for multi-location companies that need to centralize feedback and manage local SEO listings.
At a glance
- Category
- Marketing
- Best for
- Small businesses with a single location, Mid-market companies with 2-50 locations, Enterprise brands with 51+ locations, Healthcare and medical practices, Automotive and home service providers
- Pricing
- Pricing is based on the number of business locations, with monthly and annual plans available. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Centralized Multi-Location Management, Automating Customer Feedback Collection, Improving Local Search Visibility, Staff Performance Tracking
- Integrations
- Zapier, Salesforce, ServiceTitan, ModMed
- Official website
- reviewinc.com
ReviewInc is a reputation management platform designed to help businesses monitor customer feedback across Google, Facebook, and other industry-specific sites. It provides tools for collecting new reviews and managing business listings to support local search visibility.
The software is built for a range of organizations, from single-location small businesses to large enterprises with 51 or more locations. It is designed for service-oriented industries such as healthcare, automotive, legal, and home services.
Buyers can use the platform to automate review requests via email and text, use AI to help draft responses, and display testimonials on their own websites. For businesses with multiple branches, the tool provides a centralized dashboard to monitor performance and identify trends across different regions.
Buyers should confirm that the pricing structure—which is based on location count—fits their budget, as specific pricing requires a custom quote.
Key Features
Tracks and aggregates customer reviews from Google, Facebook, and various industry sites into a single dashboard.
Provides AI tools to help draft responses to customer feedback and maintain a response library.
Sends review requests via email and text using templates to encourage customer feedback.
Syncs business information across directories and navigation platforms to help maintain local SEO accuracy.
Provides QR codes and NFC tags that allow customers to leave reviews or check in without downloading an app.
Supports HIPAA, SOC2, and ISO 27001 compliance, along with single sign-on (SSO) and two-factor authentication.
Use Cases
Using a single dashboard to monitor review volume and ratings across multiple business locations.
Setting up automated email and SMS campaigns to invite customers to leave reviews.
Updating business addresses and phone numbers across search directories to support local SEO.
Attaching specific reviews or survey responses to individual employees to monitor performance.
Best For
Integrations
Pricing
Pricing is based on the number of business locations, with monthly and annual plans available. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Pricing is based on the total number of business locations rather than the number of users. Buyers must contact the sales team for a detailed quote.
Yes, the platform is HIPAA compliant and is designed to support organizations that handle Protected Health Information (PHI).
Yes, it offers a centralized multi-location dashboard for enterprise brands to monitor trends and alerts across many sites.
ReviewInc allows businesses to create automated review generation campaigns using customizable email and text templates.
Source category: Marketing
Source subcategory: Review Management
