Reviewflowz Review Management Software
Reviewflowz helps small and mid-market companies manage customer feedback from multiple platforms in one place. It is designed for teams that need to automate review responses or track sentiment across various review sites.
At a glance
- Category
- Marketing
- Best for
- Small Businesses, Mid-Market Companies, Teams managing multiple review profiles, Businesses using Zendesk or Slack
- Pricing
- Tiered pricing starts at $20 per month per review profile for the Lite plan, $35 for Pro, and $40 for Premium. API access starts at $300 per month for 100 profiles.
- Key use cases
- Multi-Platform Monitoring, Review Response Automation, Review Acquisition, Helpdesk Integration, Team Performance Tracking
- Integrations
- Slack, Microsoft Teams, Zapier, Zendesk, Email
- Official website
- reviewflowz.com
Reviewflowz is a review management platform designed for teams that need to monitor and respond to customer feedback across a wide range of sites, including Google My Business, Trustpilot, App Store, and industry-specific platforms like G2 or TripAdvisor.
The software is built for small and medium-sized businesses that maintain multiple review profiles and want to consolidate their monitoring. It helps teams identify patterns in customer feedback using AI and provides tools to encourage new reviews through magic links and email campaigns.
Buyers should confirm that the feature set varies across the three main subscription tiers. For example, AI auto-replies and sentiment analysis are available on the Premium plan, while the Lite plan focuses on accessing and exporting review data.
Integration options are available for business communication tools and helpdesks, allowing teams to manage reviews within their operational workflows.
Key Features
Tracks reviews in near real time across various platforms, including app stores, local review sites, and software marketplaces.
AI reply agents that can be configured with custom prompts, context, and memory to respond to reviews.
Generates direct links to help businesses collect more reviews without requiring deep integration with other systems.
Uses language models to extract mentioned topics and provide sentiment scores for customer reviews.
Embeddable website components that showcase reviews to visitors and update as new reviews come in.
Dashboards that support custom filters and metrics, which can be saved and sent via email.
An AI assistant that applies defined tags to past and incoming reviews.
Use Cases
Tracking feedback from Google, Yelp, and Trustpilot in a single dashboard.
Using AI agents to handle common review responses based on brand context.
Using magic links and email campaigns to encourage customers to leave new reviews.
Creating Zendesk tickets for new reviews to manage customer feedback as part of support operations.
Using review leaderboards to see which locations or team members are generating the most feedback.
Best For
Integrations
Pricing
Tiered pricing starts at $20 per month per review profile for the Lite plan, $35 for Pro, and $40 for Premium. API access starts at $300 per month for 100 profiles.
FAQ
A review profile is a single public review page for a specific product, location, or brand, such as a business listing on Google My Business or a page on G2.
It supports various platforms including Google Maps, Yelp, Trustpilot, App Store, Play Store, G2, Capterra, and app marketplaces like Shopify and Salesforce AppExchange.
Yes, it offers a 14-day free trial that does not require a credit card to start.
Yes, Reviewflowz integrates with tools like Zendesk, which allows you to write and post replies from your helpdesk.
Source category: Marketing
Source subcategory: Review Management
