AI TOOL PROFILE
Reflys: Chat Automation and Marketing Platform
- Marketing
- Marketing Automation
- Small business owners
- E-commerce store managers
- Social media marketers
- Digital freelancers
- Customer support teams
Pricing
Reflys offers a Free plan at $0 per month. Paid options include a Pro plan at $12 per month and a Business plan at $89 per month.
At a glance
- Best for
- Small business owners, E-commerce store managers, Social media marketers, Digital freelancers, Customer support teams
- Key use cases
- E-commerce Customer Support, Lead Capture from Social Media, Appointment Scheduling, UGC and Referral Tracking
- Integrations
- Shopify, WooCommerce, BigCommerce, Mailchimp, Brevo
- Official website
- Visit Reflys official website
How AI is used
Reflys is a chat automation tool designed to handle direct messages and comments across social platforms, including WhatsApp, Instagram, Messenger, and TikTok. It combines marketing automation and CRM elements to help businesses respond to queries and capture leads.
The tool is designed for various users, including freelancers and small stores, across industries such as e-commerce, healthcare, and real estate. It supports repetitive tasks through keyword triggers, auto-replies, and guided conversation flows.
Buyers should confirm which plan fits their needs, as features like the AI Flow Builder are available on the Business plan. It also supports connections to e-commerce platforms like Shopify and WooCommerce to track sales and customer behavior.
Key Features
Multi-Channel Auto-Reply
Automates responses to DMs and comments on Instagram, WhatsApp, Messenger, and TikTok.
AI Flow Builder
A drag-and-drop tool for creating automated conversation paths with AI assistance.
Keyword Triggers
Sends pre-set replies when a user types a designated word or phrase.
Chat CRM
Supports tagging, segmenting, and organizing contacts based on interaction history.
Live Chat Management
Allows human agents to monitor automated chats and take over the conversation in real time.
E-commerce Connection
Connects with store data to track orders and customer journeys.
Use Cases
E-commerce Customer Support
Using auto-replies to answer common product questions and provide order status updates.
Lead Capture from Social Media
Collecting emails and phone numbers within TikTok or Instagram DMs via automated flows.
Appointment Scheduling
Supporting healthcare or beauty clinics in automating booking queries and reminders.
UGC and Referral Tracking
Tracking user-generated content (UGC) and managing interactions from referral links.
Integrations
- Shopify
- WooCommerce
- BigCommerce
- Mailchimp
- Brevo
- Mailgun
- HubSpot
- Salesforce
FAQ
Which social platforms does Reflys support?
- Reflys supports automation and messaging for WhatsApp, Instagram, Facebook Messenger, and TikTok.
Does Reflys have a free version?
- Yes, Reflys offers a Free plan at $0 per month with limited contacts, tags, and automation flows.
Can Reflys integrate with online stores?
- Yes, it supports integrations with Shopify, WooCommerce, and BigCommerce to track customer behavior and orders.
Who can use the AI Flow Builder?
- The AI Flow Builder and AI Flow Steps are available to users on the Business plan.
Source category: Marketing
Source subcategory: Marketing Automation
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