Reflys: Chat Automation and Marketing Platform
Reflys helps small and mid-market businesses automate customer interactions and lead capture. It may be useful for teams that need to unify messaging from multiple social channels into one dashboard.
At a glance
- Category
- Marketing
- Best for
- Small business owners, E-commerce store managers, Social media marketers, Digital freelancers, Customer support teams
- Pricing
- Reflys offers a Free plan at $0 per month. Paid options include a Pro plan at $12 per month and a Business plan at $89 per month.
- Key use cases
- E-commerce Customer Support, Lead Capture from Social Media, Appointment Scheduling, UGC and Referral Tracking
- Integrations
- Shopify, WooCommerce, BigCommerce, Mailchimp, Brevo
- Official website
- reflys.com
Reflys is a chat automation tool designed to handle direct messages and comments across social platforms, including WhatsApp, Instagram, Messenger, and TikTok. It combines marketing automation and CRM elements to help businesses respond to queries and capture leads.
The tool is designed for various users, including freelancers and small stores, across industries such as e-commerce, healthcare, and real estate. It supports repetitive tasks through keyword triggers, auto-replies, and guided conversation flows.
Buyers should confirm which plan fits their needs, as features like the AI Flow Builder are available on the Business plan. It also supports connections to e-commerce platforms like Shopify and WooCommerce to track sales and customer behavior.
Key Features
Automates responses to DMs and comments on Instagram, WhatsApp, Messenger, and TikTok.
A drag-and-drop tool for creating automated conversation paths with AI assistance.
Sends pre-set replies when a user types a designated word or phrase.
Supports tagging, segmenting, and organizing contacts based on interaction history.
Allows human agents to monitor automated chats and take over the conversation in real time.
Connects with store data to track orders and customer journeys.
Use Cases
Using auto-replies to answer common product questions and provide order status updates.
Collecting emails and phone numbers within TikTok or Instagram DMs via automated flows.
Supporting healthcare or beauty clinics in automating booking queries and reminders.
Tracking user-generated content (UGC) and managing interactions from referral links.
Best For
Integrations
Pricing
Reflys offers a Free plan at $0 per month. Paid options include a Pro plan at $12 per month and a Business plan at $89 per month.
FAQ
Reflys supports automation and messaging for WhatsApp, Instagram, Facebook Messenger, and TikTok.
Yes, Reflys offers a Free plan at $0 per month with limited contacts, tags, and automation flows.
Yes, it supports integrations with Shopify, WooCommerce, and BigCommerce to track customer behavior and orders.
The AI Flow Builder and AI Flow Steps are available to users on the Business plan.
Source category: Marketing
Source subcategory: Marketing Automation
