ReachMax: WhatsApp Business Automation
ReachMax helps businesses automate customer outreach and support via WhatsApp. It is designed for teams that need to transition critical notifications from email to a messaging channel.
At a glance
- Category
- Marketing
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Sales teams, Customer support departments
- Pricing
- The Core Platform is R 2,000/month and includes up to 15,000 messages. Chatbots are optional add-ons at R 900/month (self-serve) or R 1,900/month (custom).
- Key use cases
- Customer Support Automation, Appointment and Service Reminders, Lead Qualification, Order and Shipping Updates, Quote and Invoice Delivery
- Integrations
- HubSpot, Salesforce, Zoho CRM, Pipedrive, Microsoft Dynamics 365
- Official website
- reachmax.app
ReachMax is a communication platform designed to help businesses manage customer interactions through the WhatsApp Business API. It provides tools for sending bulk messages and building automated conversation flows to handle common queries.
The software supports sales, support, HR, and operations teams across sectors such as real estate, automotive, and financial services. It offers a self-service SaaS model for DIY users and done-for-you services for companies requiring professional setup and campaign management.
Capabilities include a shared team inbox for collaborative responding and synchronization with common CRMs. It also supports optional AI functionality via ChatGPT integration for automated responses.
Buyers should confirm their required support level, as the base plan is self-service, while Pro and Enterprise tiers provide more direct access to developers and implementation assistance.
Key Features
A drag-and-drop interface for creating automated conversation flows using conditional logic and interactive buttons.
Supports synchronization of contact data and conversation history with platforms such as HubSpot, Salesforce, and Zoho.
A centralized dashboard where team members can coordinate responses and manage WhatsApp conversations.
Allows businesses to send broadcast messages and marketing campaigns to customer lists.
Uses the BANT framework (Budget, Authority, Need, Timeline) to pre-screen leads through conversational flows.
Provides optional AI capabilities for responses within the chatbot.
Use Cases
Using chatbots to handle common queries regarding order status or FAQs.
Sending automated confirmations and reminders to help reduce no-shows.
Collecting prospect information and routing qualified leads to sales teams via WhatsApp.
Providing order status updates and delivery notifications to customers.
Sending professional PDFs and payment reminders directly to a customer's WhatsApp.
Best For
Integrations
Pricing
The Core Platform is R 2,000/month and includes up to 15,000 messages. Chatbots are optional add-ons at R 900/month (self-serve) or R 1,900/month (custom).
FAQ
No, the platform fee includes unlimited contacts and team members with no per-seat or per-contact charges.
No, chatbots are optional add-ons. A self-serve builder is available for R 900/month or a custom-built bot for R 1,900/month.
The Core Platform includes 15,000 messages; high-volume senders can access scaled pricing.
Yes, it offers native integrations with HubSpot, Salesforce, Zoho, Pipedrive, and Microsoft Dynamics, and connects via Zapier and Make.
Source category: Marketing
Source subcategory: Marketing Automation
