Pulseway: Remote Monitoring and Management Software
Pulseway helps Managed Service Providers and IT departments manage hardware environments. It supports teams that need to monitor systems remotely and automate routine patching and remediation.
At a glance
- Category
- Software Development
- Best for
- Managed Service Providers, Internal IT Departments, Education Sector IT Teams, System Administrators
- Pricing
- Pulseway uses a pay-as-you-go pricing model with volume discounts. There is a required one-time onboarding and best practices fee of €149.
- Key use cases
- Multi-Platform Device Monitoring, Remote Troubleshooting, Automated Software Patching, Client Onboarding for MSPs
- Integrations
- Zendesk, Slack, PagerDuty, Bitdefender Cloud Security, Webroot Endpoint Protection
- Official website
- pulseway.com
Pulseway is a Remote Monitoring and Management (RMM) tool for IT professionals overseeing workstations, servers, and network devices. It supports Windows, Mac, and Linux operating systems and includes a mobile app for managing tasks remotely.
The platform is designed for Managed Service Providers (MSPs) and internal IT departments, including those in the education sector. It provides a centralized location for patching, remote access, and system monitoring to help IT teams identify issues.
Beyond core monitoring, the software includes modules for mobile device management, ticketing, and backup solutions. Users may also opt for NOC services for 24/7 monitoring support.
Buyers should confirm the one-time onboarding fee and verify if the pay-as-you-go pricing model aligns with their endpoint count.
Key Features
Tracks the status of Windows, Mac, Linux, and network devices to notify administrators of issues.
Provides remote access to devices with multi-screen support.
Supports the installation and updating of operating systems and over 220 third-party applications.
Includes scripting capabilities with auto-remediation to handle routine IT tasks.
Integrates with Apple Services for the centralized management of macOS, iOS, and iPadOS.
Includes a system for managing IT tickets and maintaining technical documentation.
Use Cases
Monitoring and alerting for a mix of Windows, Mac, Linux, and network hardware like routers and switches.
Using the mobile app or browser-based interface to remotely control a device and resolve technical issues.
Setting policies to automate the deployment of OS and third-party app updates.
Using auto-generated topology maps to get visual control of a new client's network.
Best For
Integrations
Pricing
Pulseway uses a pay-as-you-go pricing model with volume discounts. There is a required one-time onboarding and best practices fee of €149.
FAQ
Pulseway supports monitoring for workstations and servers running Windows, Mac, and Linux, as well as network devices like routers, switches, and printers.
It uses a pay-as-you-go model with volume discounts based on the number of endpoints. There is also a mandatory one-time onboarding fee of €149.
Yes, Pulseway provides a mobile app that supports remote control of devices, running scripts, and managing tickets from a smartphone.
Source category: Software Development
Source subcategory: IT Infrastructure Monitoring
