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OneRail: Last Mile Delivery Orchestration Software

OneRail helps enterprise retail and wholesale companies manage last-mile delivery. It is designed for teams needing to coordinate multimodal carrier networks and automate delivery decisioning.

At a glance

Category
Operations
Best for
Enterprise retail stores, Large-scale ecommerce operations, Wholesale distributors, Companies with multimodal delivery needs
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Last-Mile Delivery Orchestration, Same-Day Delivery Scaling, Multimodal Logistics Management, Delivery Exception Handling
Integrations
IBM Sterling Order Management, SAP Commerce Cloud, Order Management Systems, Warehouse Management Systems, ERP
Official website
onerail.com
Screenshot of onerail website

OneRail is a delivery orchestration platform designed to manage the final stage of the supply chain. Using its OmniPoint platform, the software uses AI-native decisioning to help select delivery modes and carriers based on variables such as cost, speed, and capacity.

The tool is built for operations in sectors such as retail, wholesale, automotive, and pharma. It provides access to a network of over 1,000 API-connected carriers, which may help businesses scale delivery capacity without maintaining internal fleets.

Beyond routing, the platform includes tools for monitoring deliveries in real time and managing exceptions through a combination of automated alerts and human logistics experts. This is intended to help companies support on-time delivery rates and a consistent customer experience.

Buyers should confirm how the platform's API and integration services align with their existing order and warehouse management systems.

Key Features

AI-Native Decisioning

Evaluates variables such as cost, speed, and capacity to help select an appropriate delivery mode and carrier.

CapacityConnect Network

Provides access to a network of over 1,000 API-connected carriers.

Exceptions Assist

A 24/7 system that uses technology to respond to delivery disruptions and escalates to human experts when necessary.

Route and Multimodal Optimization

Calculates delivery paths and optimizes across different transportation modes to support operational efficiency.

Real-Time Visibility

Offers tracking and reporting to monitor the status of last-mile deliveries in real time.

Order & Inventory Optimization

Supports the coordination of inventory and order signals to help manage the fulfillment process.

Use Cases

Last-Mile Delivery Orchestration

Coordinating the final leg of delivery by matching orders to a fit courier based on service level and distance.

Same-Day Delivery Scaling

Using a connected carrier network to offer delivery windows, such as two-hour or end-of-day service.

Multimodal Logistics Management

Managing a mix of different transportation methods and carrier types within a single platform.

Delivery Exception Handling

Identifying and resolving delivery failures or disruptions in real time to support SLAs.

Best For

Enterprise retail storesLarge-scale ecommerce operationsWholesale distributorsCompanies with multimodal delivery needs

Integrations

IBM Sterling Order ManagementSAP Commerce CloudOrder Management SystemsWarehouse Management SystemsERPPoint of Sale systems

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What does OneRail do?

OneRail is a platform that orchestrates last-mile delivery by using AI to help select the best carrier and route for an order, connecting businesses to a network of third-party couriers.

Which industries is OneRail designed for?

It is designed for companies in retail, wholesale, automotive, pharma, industrial, grocery, furniture, and food and beverage.

How does OneRail handle delivery problems?

The platform uses an 'Exceptions Assist' feature that combines AI-enabled monitoring with 24/7 human logistics experts to resolve delivery issues in real time.

Is OneRail secure?

The platform is SOC 2 compliant, built on Microsoft Azure, and has achieved ISO 27001:2022 certification.

Source category: Operations

Source subcategory: Workflow Automation

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