AI TOOL PROFILE
OneRail: Last Mile Delivery Orchestration Software
- Operations
- Workflow Automation
- Enterprise retail stores
- Large-scale ecommerce operations
- Wholesale distributors
- Companies with multimodal delivery needs
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Enterprise retail stores, Large-scale ecommerce operations, Wholesale distributors, Companies with multimodal delivery needs
- Key use cases
- Last-Mile Delivery Orchestration, Same-Day Delivery Scaling, Multimodal Logistics Management, Delivery Exception Handling
- Integrations
- IBM Sterling Order Management, SAP Commerce Cloud, Order Management Systems, Warehouse Management Systems, ERP
- Official website
- Visit onerail official website
How AI is used
OneRail is a delivery orchestration platform designed to manage the final stage of the supply chain. Using its OmniPoint platform, the software uses AI-native decisioning to help select delivery modes and carriers based on variables such as cost, speed, and capacity.
The tool is built for operations in sectors such as retail, wholesale, automotive, and pharma. It provides access to a network of over 1,000 API-connected carriers, which may help businesses scale delivery capacity without maintaining internal fleets.
Beyond routing, the platform includes tools for monitoring deliveries in real time and managing exceptions through a combination of automated alerts and human logistics experts. This is intended to help companies support on-time delivery rates and a consistent customer experience.
Buyers should confirm how the platform's API and integration services align with their existing order and warehouse management systems.
Key Features
AI-Native Decisioning
Evaluates variables such as cost, speed, and capacity to help select an appropriate delivery mode and carrier.
CapacityConnect Network
Provides access to a network of over 1,000 API-connected carriers.
Exceptions Assist
A 24/7 system that uses technology to respond to delivery disruptions and escalates to human experts when necessary.
Route and Multimodal Optimization
Calculates delivery paths and optimizes across different transportation modes to support operational efficiency.
Real-Time Visibility
Offers tracking and reporting to monitor the status of last-mile deliveries in real time.
Order & Inventory Optimization
Supports the coordination of inventory and order signals to help manage the fulfillment process.
Use Cases
Last-Mile Delivery Orchestration
Coordinating the final leg of delivery by matching orders to a fit courier based on service level and distance.
Same-Day Delivery Scaling
Using a connected carrier network to offer delivery windows, such as two-hour or end-of-day service.
Multimodal Logistics Management
Managing a mix of different transportation methods and carrier types within a single platform.
Delivery Exception Handling
Identifying and resolving delivery failures or disruptions in real time to support SLAs.
Integrations
- IBM Sterling Order Management
- SAP Commerce Cloud
- Order Management Systems
- Warehouse Management Systems
- ERP
- Point of Sale systems
FAQ
What does OneRail do?
- OneRail is a platform that orchestrates last-mile delivery by using AI to help select the best carrier and route for an order, connecting businesses to a network of third-party couriers.
Which industries is OneRail designed for?
- It is designed for companies in retail, wholesale, automotive, pharma, industrial, grocery, furniture, and food and beverage.
How does OneRail handle delivery problems?
- The platform uses an 'Exceptions Assist' feature that combines AI-enabled monitoring with 24/7 human logistics experts to resolve delivery issues in real time.
Is OneRail secure?
- The platform is SOC 2 compliant, built on Microsoft Azure, and has achieved ISO 27001:2022 certification.
Source category: Operations
Source subcategory: Workflow Automation
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