Middleware Review: Infrastructure Monitoring Software
Middleware helps software and operations teams monitor infrastructure, logs, and application performance. It is designed for companies needing a unified view of telemetry data.
At a glance
- Category
- Software Development
- Best for
- Software companies, Mid-market companies, Enterprise companies, DevOps and Operations teams
- Pricing
- Offers a Free Forever tier for up to 100GB of data. Pay As You Go pricing is $0.3 per GB of metrics, logs, and traces.
- Key use cases
- Infrastructure Fault Detection, Log and Trace Analysis, Digital Experience Monitoring, Cloud Environment Visibility
- Integrations
- AWS, Azure, GCP, Kubernetes
- Official website
- middleware.io
Middleware is a full-stack observability platform designed to unify logs, metrics, and traces into a single timeline. It is built for development and operations teams managing cloud environments, providing visibility across infrastructure, databases, and user experiences.
The platform includes tools for Application Performance Monitoring (APM), Real User Monitoring (RUM), and synthetic testing. It also features OpsAI, an observability agent designed to help detect and resolve issues by analyzing data from traces and logs.
For teams with security requirements, the software supports compliance with HIPAA, GDPR, and SOC 2 Type II, and provides data encryption both in transit and at rest.
Buyers should confirm their data volume and retention requirements, as the free tier has monthly limits and a 14-day retention period compared to pay-as-you-go and enterprise plans.
Key Features
An AI-powered agent that analyzes traces, RUM, and logs to help detect issues and support root cause analysis.
Provides integrated monitoring for infrastructure, logs, APM, databases, and containers.
Supports synthetic monitoring checks and browser testing to monitor digital experiences.
Consolidates metrics, logs, traces, and events into a single view in real time.
Supports the collection, transformation, and routing of observability data from various sources.
Supports HIPAA, GDPR, and SOC 2 Type II standards with encryption at rest and in transit.
Use Cases
Monitoring cloud environments to identify and respond to infrastructure failures.
Analyzing application logs and distributed traces to identify the source of performance issues.
Using RUM and synthetic checks to monitor how end-users interact with an application.
Gaining a unified view of services across AWS, Azure, and Google Cloud Platform.
Best For
Integrations
Pricing
Offers a Free Forever tier for up to 100GB of data. Pay As You Go pricing is $0.3 per GB of metrics, logs, and traces.
FAQ
Yes, there is a Free Forever tier that provides monthly limits for logs, metrics, and traces.
Data is encrypted in transit and at rest, and the platform is designed to comply with HIPAA, GDPR, and SOC 2 Type II.
Beyond the free tier, Middleware offers a Pay As You Go model at $0.3 per GB and custom Enterprise pricing for on-premise deployment and 24/7 support.
Source category: Software Development
Source subcategory: IT Infrastructure Monitoring
