AI TOOL PROFILE
LogicMonitor: Hybrid Observability Platform
- Software Development
- IT Infrastructure Monitoring
- Mid-market companies
- Enterprise companies
- ITOps and CloudOps teams
- DevOps and AIOps leads
- Managed Service Providers (MSPs)
Pricing
Pricing starts at $16 per hybrid unit for the Essentials plan, $27 for Advanced, and $53 for Signature (which includes Edwin AI). A 15-day free trial is available.
At a glance
- Best for
- Mid-market companies, Enterprise companies, ITOps and CloudOps teams, DevOps and AIOps leads, Managed Service Providers (MSPs)
- Key use cases
- Multi-Cloud Monitoring, Infrastructure Consolidation, Cloud Cost Optimization, Incident Resolution
- Integrations
- ServiceNow CMDB, AWS, Microsoft Azure, Google Cloud Platform, Slack
- Official website
- Visit logicmonitor cmdb integration official website
How AI is used
LogicMonitor is a hybrid observability platform designed to provide unified visibility across on-premises data centers and multi-cloud environments. It supports the integration of metrics, logs, and traces to help IT teams identify and resolve infrastructure issues.
The tool is designed for CIOs and technical teams, including ITOps, CloudOps, and DevOps. It supports various environments, including legacy servers, databases, and containerized workloads in AWS, Azure, and GCP.
Capabilities include automated infrastructure discovery, anomaly detection, and AI-driven event intelligence via the Edwin AI agent. These tools are designed to help teams isolate root causes and may help reduce the time spent on incident resolution.
Buyers should confirm the hybrid unit pricing model and determine which tier—Essentials, Advanced, or Signature—aligns with their current observability needs and AI requirements.
Key Features
Hybrid Observability
Provides a unified view of on-premises, cloud, and edge resources in one platform.
Edwin AI
An AI agent and AIOps engine designed for event intelligence, triage, and automated incident resolution.
Automated Infrastructure Discovery
Supports resource discovery through continuous scanning and classification via Active Discovery and Netscans.
Log Management
Correlates logs with performance metrics to support troubleshooting.
Dynamic Thresholds
Uses machine learning to create alerting thresholds that adapt to real-time data trends.
Topology Mapping
Visualizes relationships between resources to help identify alert dependencies.
Use Cases
Multi-Cloud Monitoring
Monitoring health and performance across AWS, Azure, and Google Cloud Platform in a unified view.
Infrastructure Consolidation
Designed to support the replacement of multiple siloed monitoring tools with a single platform.
Cloud Cost Optimization
Provides visibility into cloud spend to help identify unnecessary costs and rightsize resources.
Incident Resolution
Uses AI-driven correlation and log analytics to isolate root causes and support MTTR reduction.
Integrations
- ServiceNow CMDB
- AWS
- Microsoft Azure
- Google Cloud Platform
- Slack
- PagerDuty
- Ansible
- Terraform
- VMware
- Kubernetes
FAQ
What is a LogicMonitor Hybrid Unit?
- A Hybrid Unit is a standard resource unit that replaces separate licensing for different resource types. One unit equals one on-prem device, one cloud IaaS, seven cloud PaaS, or five wireless access points.
Which plan includes the Edwin AI features?
- The Signature plan, starting at $53 per hybrid unit, includes the Edwin AI agent for deep observability and proactive operations.
How does LogicMonitor handle infrastructure discovery?
- The platform supports automated discovery through continuous scanning and classification via Active Discovery and Netscans.
Source category: Software Development
Source subcategory: IT Infrastructure Monitoring
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