LeadsBase: CRM for SMBs & Pros
LeadsBase helps small and medium-sized businesses manage customer communication and lead capture. It is designed for teams looking to centralize messaging and reputation management tools.
At a glance
- Category
- Sales
- Best for
- Small Businesses, Mid-Market Companies, Sales Teams, Consultants, Local Service Providers
- Pricing
- Paid plans start at $347/month (Pro), with an Elite plan at $547/month and an Elite AI plan at $799/month. Annual payment options provide two months free.
- Key use cases
- Centralizing Customer Communication, Managing Online Reputation, Capturing Website Leads, Lead Follow-up Automation
- Integrations
- Google Reviews, Facebook Messenger, WhatsApp, Yext, WordPress
- Official website
- leadsbase.app
LeadsBase is a marketing-focused CRM designed for small businesses, professionals, and consultants. It combines lead management with communication tools, such as a unified inbox for text and social media, and a website builder to help capture new leads.
The platform includes tools for automating Google reviews and implementing a "missed call text back" feature to maintain engagement when staff are unavailable. It also includes a funnel builder and social media planner to support digital marketing workflows.
Buyers should confirm which pricing tier fits their needs, as AI-powered agents and certain website tools are reserved for higher-priced plans. Businesses should also verify if the specific third-party integrations they require are included in their chosen tier.
Key Features
Centralizes conversations from text, Facebook, Google, and WhatsApp into a single dashboard.
Supports collecting and managing customer reviews with a direct integration for Google reviews.
A website widget designed to capture lead names and phone numbers to start conversations.
Sends a text response to customers when a call is missed.
Tools for creating landing pages, websites, and sales funnels.
Allows businesses to send invoices that clients can pay via text.
Available in the Elite AI tier, providing conversation, voice, content, and review AI.
Use Cases
Using the unified inbox to respond to leads from various social and messaging channels in one place.
Automating the process of requesting and monitoring Google reviews.
Implementing a webchat widget to convert site visitors into trackable leads.
Using missed call text back to engage potential customers after a missed phone call.
Best For
Integrations
Pricing
Paid plans start at $347/month (Pro), with an Elite plan at $547/month and an Elite AI plan at $799/month. Annual payment options provide two months free.
FAQ
LeadsBase is a marketing CRM and platform designed for small and medium businesses to manage leads, customer communication, and online reviews.
There are three paid tiers: Pro ($347/mo), Elite ($547/mo), and Elite AI ($799/mo). Annual plans are available and offer a discount of two months free.
Yes, the Elite AI tier includes Conversation AI, Voice AI, Content AI, Reviews AI, and one AI Employee trained by their team.
The unified inbox supports text (SMS), Facebook Messenger, Google messages, and WhatsApp.
Source category: Sales
Source subcategory: CRM
