AI TOOL PROFILE
LeadsBase: CRM for SMBs & Pros
Pricing
Paid plans start at $347/month (Pro), with an Elite plan at $547/month and an Elite AI plan at $799/month. Annual payment options provide two months free.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Sales Teams, Consultants, Local Service Providers
- Key use cases
- Centralizing Customer Communication, Managing Online Reputation, Capturing Website Leads, Lead Follow-up Automation
- Integrations
- Google Reviews, Facebook Messenger, WhatsApp, Yext, WordPress
- Official website
- Visit leadsbase official website
How AI is used
LeadsBase is a marketing-focused CRM designed for small businesses, professionals, and consultants. It combines lead management with communication tools, such as a unified inbox for text and social media, and a website builder to help capture new leads.
The platform includes tools for automating Google reviews and implementing a "missed call text back" feature to maintain engagement when staff are unavailable. It also includes a funnel builder and social media planner to support digital marketing workflows.
Buyers should confirm which pricing tier fits their needs, as AI-powered agents and certain website tools are reserved for higher-priced plans. Businesses should also verify if the specific third-party integrations they require are included in their chosen tier.
Key Features
Unified Messaging Inbox
Centralizes conversations from text, Facebook, Google, and WhatsApp into a single dashboard.
Online Review Automation
Supports collecting and managing customer reviews with a direct integration for Google reviews.
Webchat Lead Conversion
A website widget designed to capture lead names and phone numbers to start conversations.
Missed Call Text Back
Sends a text response to customers when a call is missed.
Funnel and Website Builder
Tools for creating landing pages, websites, and sales funnels.
Text-to-Pay Invoicing
Allows businesses to send invoices that clients can pay via text.
AI Employee and Agents
Available in the Elite AI tier, providing conversation, voice, content, and review AI.
Use Cases
Centralizing Customer Communication
Using the unified inbox to respond to leads from various social and messaging channels in one place.
Managing Online Reputation
Automating the process of requesting and monitoring Google reviews.
Capturing Website Leads
Implementing a webchat widget to convert site visitors into trackable leads.
Lead Follow-up Automation
Using missed call text back to engage potential customers after a missed phone call.
Integrations
- Google Reviews
- Facebook Messenger
- Yext
- WordPress
FAQ
What is LeadsBase?
- LeadsBase is a marketing CRM and platform designed for small and medium businesses to manage leads, customer communication, and online reviews.
How does the pricing work?
- There are three paid tiers: Pro ($347/mo), Elite ($547/mo), and Elite AI ($799/mo). Annual plans are available and offer a discount of two months free.
Does LeadsBase have AI features?
- Yes, the Elite AI tier includes Conversation AI, Voice AI, Content AI, Reviews AI, and one AI Employee trained by their team.
Which messaging channels are supported in the unified inbox?
- The unified inbox supports text (SMS), Facebook Messenger, Google messages, and WhatsApp.
Source category: Sales
Source subcategory: CRM
More tools in Sales
Other published listings in the Sales category.
More tools in the CRM software type
Related listings that share the same software type for comparison and shortlisting.
