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Juphy: AI Sales Assistant for Shopify

Juphy helps Shopify store owners manage customer inquiries and product discovery. It is designed for teams looking to automate common support tasks and engage visitors in real time.

At a glance

Category
Sales
Best for
Shopify store owners, Ecommerce businesses, Retailers using Instagram for sales
Pricing
Juphy offers a free trial that requires no credit card. Billing is available monthly or annually, with a 20% discount for annual plans.
Key use cases
Automating Customer Support, Driving Product Discovery, Managing Social Media Inquiries, 24/7 Store Engagement
Integrations
Shopify, Instagram, Facebook, YouTube, LinkedIn
Official website
juphy.com/
Screenshot of Juphy tools website

Juphy is an AI sales assistant designed for e-commerce stores operating on Shopify. It functions as a 24/7 chatbot that interacts with customers on the store's website and via Instagram DMs to answer questions and suggest products.

The tool is designed for Shopify merchants who want to reduce manual effort associated with repetitive customer queries. It supports tasks such as order tracking and providing product recommendations based on customer preferences.

Buyers can retrain the AI using their own FAQs and business information to help improve response accuracy. The platform also includes a unified inbox to manage interactions from various social media channels in one place.

Before choosing Juphy, buyers should confirm if the specific social media integrations they require are supported and how the tool fits into their existing customer service workflow.

Key Features

Automated FAQ Handling

Answers common customer questions automatically using AI.

Product Recommendations

Analyzes customer behavior to suggest personalized products.

Order Tracking

Supports customers by providing updates on their order status.

Unified Social Inbox

Consolidates messages from Instagram, Facebook, and other social platforms into one dashboard.

AI Retraining

Allows store owners to update the AI with specific business data and FAQs.

Multilingual Support

Supports conversations in 98 languages.

Smart Pop-Ups

Uses pop-ups to initiate conversations with website visitors.

Use Cases

Automating Customer Support

Using the AI to answer frequently asked questions and track orders.

Driving Product Discovery

Providing personalized product suggestions to help visitors find items.

Managing Social Media Inquiries

Responding to Instagram DMs and managing ad comments through a single interface.

24/7 Store Engagement

Maintaining a presence on the storefront outside of standard business hours.

Best For

Shopify store ownersEcommerce businessesRetailers using Instagram for sales

Integrations

ShopifyInstagramFacebookYouTubeLinkedInTrustpilotGoogle ReviewsApp StoreGoogle Play Store

Pricing

Juphy offers a free trial that requires no credit card. Billing is available monthly or annually, with a 20% discount for annual plans.

FAQ

Which platform does Juphy support?

Juphy is built specifically for Shopify and works directly inside the Shopify admin console.

Does Juphy work on social media?

Yes, it can automatically answer Instagram DMs and provide a unified inbox for various social media platforms and ad comments.

Can the AI be customized for a specific brand?

Yes, Juphy allows for customization of the chatbot's tone and style, and it can be retrained with specific business FAQs.

Is there a free trial available?

Juphy offers a free trial that does not require a credit card to start.

Source category: Sales

Source subcategory: AI Assistant

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