

Juphy is an AI sales assistant designed for e-commerce stores operating on Shopify. It functions as a 24/7 chatbot that interacts with customers on the store's website and via Instagram DMs to answer questions and suggest products.
The tool is designed for Shopify merchants who want to reduce manual effort associated with repetitive customer queries. It supports tasks such as order tracking and providing product recommendations based on customer preferences.
Buyers can retrain the AI using their own FAQs and business information to help improve response accuracy. The platform also includes a unified inbox to manage interactions from various social media channels in one place.
Before choosing Juphy, buyers should confirm if the specific social media integrations they require are supported and how the tool fits into their existing customer service workflow.
Answers common customer questions automatically using AI.
Analyzes customer behavior to suggest personalized products.
Supports customers by providing updates on their order status.
Consolidates messages from Instagram, Facebook, and other social platforms into one dashboard.
Allows store owners to update the AI with specific business data and FAQs.
Supports conversations in 98 languages.
Uses pop-ups to initiate conversations with website visitors.
Using the AI to answer frequently asked questions and track orders.
Providing personalized product suggestions to help visitors find items.
Responding to Instagram DMs and managing ad comments through a single interface.
Maintaining a presence on the storefront outside of standard business hours.
Juphy offers a free trial that requires no credit card. Billing is available monthly or annually, with a 20% discount for annual plans.
Juphy is built specifically for Shopify and works directly inside the Shopify admin console.
Yes, it can automatically answer Instagram DMs and provide a unified inbox for various social media platforms and ad comments.
Yes, Juphy allows for customization of the chatbot's tone and style, and it can be retrained with specific business FAQs.
Juphy offers a free trial that does not require a credit card to start.
Source category: Sales
Source subcategory: AI Assistant
Juphy is an AI sales assistant for Shopify stores that supports 24/7 customer engagement through FAQ automation and product recommendations. It is designed for e-commerce owners to manage website and social media inquiries in a unified inbox. It is optimized specifically for the Shopify ecosystem.