AI TOOL PROFILE

HoneyBook: Client Relationship Platform for Small Business

HoneyBook helps independent business owners and small teams manage their client lifecycle from lead capture to final payment. It is designed for service providers who need to coordinate scheduling, contracts, and invoicing.
  • Sales
  • CRM
  • Freelancers
  • Independent consultants
  • Event professionals
  • Creative agencies
  • Small service-based businesses

Pricing

Plans start at $29/month (billed yearly). Tiered options include Starter, Essentials, and Premium, with free trials available.

At a glance

Best for
Freelancers, Independent consultants, Event professionals, Creative agencies, Small service-based businesses
Key use cases
Lead Capture and Onboarding, Contract and Proposal Management, Invoicing and Payment Collection, Meeting Preparation
Integrations
QuickBooks Online, Calendly, Zapier, Gmail, Google Calendar
Visit HoneybookHoneybook software interface screenshot

How AI is used

HoneyBook is a client relationship management (CRM) platform designed for small and independent businesses. It combines tools for lead capture, project tracking, and financial transactions to help users manage client experiences and back-end administration.

The software is designed for service-based professionals, including event planners, photographers, consultants, and creative agencies. It supports the transition from a lead inquiry to a paid project through interactive documents and automated reminders.

Beyond CRM functions, the platform includes AI-powered tools for email drafting and meeting notes. It also provides a financial suite for tracking expenses and managing payments through integrated processing.

Buyers should confirm which plan fits their team size and automation needs, as features like QuickBooks Online integration and team member access are available on specific paid tiers.

Key Features

  • CRM and Pipeline Management

    Supports tracking leads and projects through customizable pipelines and includes a client portal.

  • Interactive Document Creation

    Supports creating and sending proposals, contracts with eSignatures, and invoices.

  • Payment Processing

    Supports accepting credit cards, ACH bank transfers, Apple Pay, and Google Pay.

  • Scheduling Tools

    Includes a scheduler that may allow clients to book appointments and pay for sessions in one step.

  • HoneyBook AI

    Provides AI-generated email drafts, meeting notes, project recaps, and business trend insights.

  • Automations

    Is designed to handle repetitive tasks such as follow-up emails and payment reminders.

Use Cases

  • Lead Capture and Onboarding

    Using contact forms to funnel inquiries from a website directly into the CRM pipeline.

  • Contract and Proposal Management

    Sending interactive proposals and contracts that clients can sign electronically.

  • Invoicing and Payment Collection

    Generating invoices and setting up autopay or payment plans for clients.

  • Meeting Preparation

    Using AI project recaps and summaries to prepare for client meetings.

Integrations

  • QuickBooks Online
  • Calendly
  • Zapier
  • Gmail
  • Google Calendar
  • Zoom
  • Canva
  • Flodesk
  • Asana
  • ClickUp
  • Dropbox
  • Google Sheets

FAQ

Who can use HoneyBook?

HoneyBook is designed for independent service providers and small businesses, such as photographers, consultants, and event planners, located in the USA and Canada.

Does HoneyBook have a free trial?

Yes, HoneyBook offers a free trial for its plans, which allows users to test features before subscribing.

What are the payment processing fees?

Credit card processing fees start at 2.9% + 25¢, while ACH bank transfers are processed at a 1.5% fee.

Which plan is right for teams?

The Essentials plan supports up to 2 team members, while the Premium plan offers unlimited team members and priority support.

Source category: Sales

Source subcategory: CRM

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