Global Relay Archive: Compliant Communications Archiving
Global Relay helps regulated organizations in finance, legal, and government manage electronic communications for compliance. It is designed for teams needing to maintain immutable records across multiple messaging and voice channels.
At a glance
- Category
- Browse Operations tools
- Best for
- Financial services firms, Healthcare organizations, Legal practices, Government agencies, Companies in regulated sectors
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Regulatory Recordkeeping, Communications Monitoring, Legal Investigation and eDiscovery, Cross-Channel Data Consolidation
- Integrations
- Microsoft Teams, Slack, WhatsApp, Zoom, Verizon Mobile Devices
- Official website
- Visit global relay archive official website
Global Relay is a communications platform focused on archiving and oversight for businesses in regulated industries. It captures data from over 100 channels, including email, SMS, WhatsApp, and collaboration tools like Microsoft Teams and Slack, storing them in a WORM-compliant cloud archive.
The software is designed for organizations that must adhere to recordkeeping requirements. It provides tools for eDiscovery, surveillance, and a compliant messaging app to help teams maintain internal controls.
Buyers should note that the system uses a private infrastructure. Because it is a specialized tool for regulated sectors, organizations should confirm if their specific jurisdictional requirements align with the platform's retention and governance features.
Key Features
Multi-Channel Capture
Collects communications from 100+ sources including voice, email, WhatsApp, Slack, and Microsoft Teams.
WORM-Compliant Archive
Stores records in a write-once, read-many format to help ensure data remains unaltered.
AI-Enabled Surveillance
Uses generative AI for risk detection and monitoring of archived communications to identify potential policy violations.
eDiscovery Tools
Supports cross-channel searching, legal holds, and evidentiary exports for legal investigations.
Transcription & Translation
Supports transcription of voice data into text and translation in 50+ languages.
Compliant Messaging App
Provides an application for business communications designed to ensure interactions are captured.
Use Cases
Regulatory Recordkeeping
Maintaining a secure system of record for communications to help meet SEC, FINRA, and other global regulatory obligations.
Communications Monitoring
Using AI and keyword lexicons to supervise business messages and detect communication risks.
Legal Investigation and eDiscovery
Searching and retrieving specific communication records across multiple platforms to resolve legal inquiries.
Cross-Channel Data Consolidation
Centralizing data from various messaging apps and email systems into a single archival view.
Best For
- Financial services firms
- Healthcare organizations
- Legal practices
- Government agencies
- Companies in regulated sectors
Integrations
- Microsoft Teams
- Slack
- Zoom
- Verizon Mobile Devices
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
What channels can Global Relay capture?
- It supports capture from over 100 channels, including email, voice, SMS, WhatsApp, Microsoft Teams, and Slack.
Is the archive tamper-proof?
- Global Relay uses a WORM-compliant format with continuous integrity checks to help ensure records remain unaltered.
Who is this software designed for?
- It is designed for companies in regulated sectors such as finance, healthcare, legal, and government.
Source category: Operations
Source subcategory: Compliance Management
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Categories
Software Type
How AI is used
Global Relay is a compliant communications platform for regulated organizations to archive and monitor data from 100+ channels. It supports workflows for eDiscovery, AI-driven surveillance, and immutable recordkeeping. Potential buyers should contact the vendor for pricing.
Pros & Cons
Pros
- Broad capture capabilities covering a variety of communication channels
- Focus on data integrity with WORM compliance and continuous integrity checks
- Includes AI tools for transcription and risk detection
- Private cloud infrastructure for data control
- Provides 24/7/365 customer support
Cons
- The technical nature of the platform may require administrative oversight
- Pricing is not publicly available and requires consultation
