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Fortix Review: CRM and Workflow Software for Insurance Brokers

Fortix helps insurance brokers manage policy renewals, claims, and compliance. It is designed for agencies looking to reduce manual administrative work through connected workflows.
  • Sales
  • CRM
  • Insurance brokers
  • Insurance agencies
  • Professional service firms
  • Manufacturing businesses

Pricing

Pricing starts at $3,000 per year for the Fortix AI plan. Industry-specific plans for brokers, manufacturers, and professionals start at $15,000 per year. Enterprise plans have custom pricing. Prices are in AUD, billed monthly.

At a glance

Best for
Insurance brokers, Insurance agencies, Professional service firms, Manufacturing businesses
Key use cases
Policy Renewal Management, Claims Coordination, Compliance Tracking, Lead Nurturing, Team Workflow Coordination
Integrations
Outlook, SharePoint, Mailchimp, ActiveCampaign
Visit FortixFortix software interface screenshot

How AI is used

Fortix is a CRM and workflow platform designed for insurance brokers, manufacturers, and professional services. It is built to connect business functions—such as renewals, claims, and debtors—into a single operating system.

The software is designed for teams managing high volumes of policy renewals and compliance requirements. It provides a structured environment to track sales pipelines and manage documents to support a consistent client experience.

Buyers should note that industry-specific broking workflows are tied to higher-tier plans. Users should confirm if the available API integrations and data import options align with their current broking system.

Key Features

  • Renewal Automation

    Supports the renewal process from data import through to automated follow-ups and reminders.

  • Claims Management

    Provides claims forms, tracking, and reporting with a time-stamped audit history.

  • Informed Consent Register

    Flags retail risks requiring consent and stores evidence for compliance audits.

  • Sales Pipelines

    Captures leads from websites and manages them through automated engagement sequences.

  • Debtor Processing

    Includes invoicing and debtor follow-ups within the renewal workflow.

  • Document Management

    Supports the organization and storage of client documents and policy records.

Use Cases

  • Policy Renewal Management

    Using automated pipelines to handle pre-renewals and follow-ups for insurance clients.

  • Claims Coordination

    Tracking the progress of insurance claims and managing follow-ups with insurers.

  • Compliance Tracking

    Maintaining a register of informed consent to meet regulatory requirements.

  • Lead Nurturing

    Integrating website lead capture with automated email and SMS engagement sequences.

  • Team Workflow Coordination

    Managing the passing of tasks between onshore and offshore team members using standardized resources.

Integrations

  • Outlook
  • SharePoint
  • Mailchimp
  • ActiveCampaign

FAQ

Who is Fortix designed for?

Fortix is designed for insurance brokers, insurance agencies, manufacturing businesses, and professional services firms.

How much does Fortix cost?

Plans start at $3,000 per year for the AI essentials, with industry-specific plans starting at $15,000 per year. Enterprise plans are custom priced.

Does Fortix include insurance-specific features?

Yes, the Insurance Broker plan includes specialized workflows for renewals, quoting, policy endorsements, and claims management.

Can Fortix integrate with other tools?

Fortix supports integrations with Outlook, SharePoint, Mailchimp, and ActiveCampaign.

Source category: Sales

Source subcategory: CRM

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