
Flowcart: WhatsApp Commerce and CRM Platform
Flowcart helps businesses manage sales and customer relationships directly within WhatsApp. It is designed for teams looking to move the checkout process into a chat interface.
At a glance
- Category
- Browse Ecommerce tools
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Ecommerce sellers
- Pricing
- Plans start at $19.99/month. A 7-day free trial is available. Transaction fees range from 0.5% to 1.5% after reaching monthly revenue thresholds (starting at $3,000).
- Key use cases
- Conversational Selling, WhatsApp Marketing Campaigns, Customer Retention, Lead Acquisition
- Integrations
- Shopify, WooCommerce, ERP, CRM
- Official website
- Visit Flowcart official website

Flowcart is a conversational commerce and CRM tool designed to keep the shopping experience inside WhatsApp. It provides a set of tools for acquiring customers via ads, converting them through in-chat checkouts, and retaining them with automated follow-ups.
The platform is designed for businesses that want to meet customers on a messaging app. It supports the creation of no-code customer journeys and uses AI to help with cart generation and customer segmentation.
Buyers should note that the platform is SOC 2 Type II certified and uses AES-256 encryption. Before choosing this tool, businesses should confirm how the transaction-based fee structure on different plans aligns with their monthly WhatsApp revenue.
Key Features
In-Chat Checkout
Supports completing purchases without leaving the WhatsApp interface.
WhatsApp Flows
A no-code tool for building guided customer journeys and interactive experiences.
Abandoned Cart Recovery
Sends automated, context-aware messages to nudge customers who left items in their cart.
AI-Powered Segmentation
Uses AI to group customers based on purchase history and engagement behavior.
Click to WhatsApp Ads
Directs ad traffic into pre-loaded WhatsApp flows to start conversations.
Loyalty Program
Supports in-chat reward points and exclusive offers for repeat customers.
Use Cases
Conversational Selling
Using AI-assisted buying and agent-driven carts to guide customers to a purchase within chat.
WhatsApp Marketing Campaigns
Running smart broadcasts and automated campaigns based on the customer lifecycle.
Customer Retention
Managing repeat sales through personalized re-engagement and loyalty rewards.
Lead Acquisition
Using QR codes and Click-to-WhatsApp ads to move prospects from offline or social media into a chat.
Best For
- Small Businesses
- Mid-Market Companies
- Enterprise Companies
- Ecommerce sellers
Integrations
- Shopify
- WooCommerce
- ERP
- CRM
Pricing
Plans start at $19.99/month. A 7-day free trial is available. Transaction fees range from 0.5% to 1.5% after reaching monthly revenue thresholds (starting at $3,000).
FAQ
What does Flowcart do?
- Flowcart is a platform that lets businesses sell and support customers directly on WhatsApp, including features like in-chat checkouts and automated marketing campaigns.
Does Flowcart have a free trial?
- Yes, the platform offers a 7-day free trial for new users.
How does the pricing work regarding transaction fees?
- Fees are waived up to a certain revenue limit depending on the plan: $3,000 for Starter, $5,000 for Growth, and $10,000 for Pro. After these limits, fees of 1.5%, 1%, or 0.5% apply respectively.
Is Flowcart secure for business data?
- Flowcart is SOC 2 Type II certified and utilizes AES-256 encryption and end-to-end encryption.
Source category: Ecommerce
Source subcategory: CRM
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Categories
Software Type
How AI is used
Flowcart is an AI-powered WhatsApp commerce and CRM platform. It supports the customer journey from ad acquisition to in-chat checkout and retention. Buyers should consider the tiered transaction fees that apply once monthly revenue limits are exceeded.
Pros & Cons
Pros
- Keeps the purchase flow inside WhatsApp
- Includes a 7-day free trial
- SOC 2 Type II certified with AES-256 encryption
- Supports automated recovery and retention tools
Cons
- Transaction fees apply after reaching the revenue cap on Starter, Growth, and Pro plans