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Firmao: CRM and ERP Software

Firmao helps small and medium businesses manage customer relationships and internal operations. It is designed for teams that may need integrated invoicing, project tracking, and inventory management alongside a sales funnel.

At a glance

Category
Sales
Best for
Small businesses, Mid-market companies, Manufacturing companies, Marketing agencies, Online shops
Pricing
Plans include Standard, Professional, Enterprise, and Supreme, starting at 30 EUR per seat per month. A 14-day free trial is available.
Key use cases
Lead Generation and Outreach, Inventory and Production Tracking, Remote Team Coordination, Billing Automation
Integrations
Zapier, WooCommerce, Google Calendar, Outlook Calendar, Microsoft Teams
Official website
firmao.io
Screenshot of Firmao website

Firmao is a cloud-based platform that combines CRM capabilities with ERP functions. It supports tasks ranging from lead generation and cold-calling campaigns to back-office operations like warehouse management and financial invoicing.

The software is designed for various business sizes, including small agencies and larger enterprises. It may be particularly useful for companies in manufacturing, online retail, and marketing that require a centralized system to track customer interactions and assets.

Beyond sales tracking, the tool includes project management features with Kanban and Gantt charts, as well as communication tools such as live chat and VoIP. Specific plans include AI-assisted data completion and conversation summaries.

Buyers should confirm which pricing tier they need, as features like bank integration, automation, and certain AI tools are available in the Professional, Enterprise, and Supreme plans.

Key Features

Sales Opportunity Management

Supports tracking leads and sales opportunities from multiple sources, including email, live chat, and social media.

VoIP Cloud Calling

Integrated telephony system designed for cold-calling campaigns and call tracking.

ERP and Warehouse Management

Supports inventory control using FIFO/LIFO methods and manages stock documents and product assembly.

Invoicing and Billing

Tools for creating VAT invoices, recurring billing, and managing debt collection.

Project Management

Includes timesheets, task assignment, and visual tracking via Kanban and Gantt diagrams.

AI Assistant

Provides AI-powered transcription, conversation summaries, and automatic completion of customer contact data.

Use Cases

Lead Generation and Outreach

Managing cold-calling campaigns via VoIP and gathering leads from landing pages and live chat.

Inventory and Production Tracking

Monitoring stock levels using FIFO and managing the production of products from components.

Remote Team Coordination

Tracking employee working time and managing project profitability via a centralized calendar and task list.

Billing Automation

Generating cyclical invoices and managing the workflow of quotes and orders.

Best For

Small businessesMid-market companiesManufacturing companiesMarketing agenciesOnline shopsRemote teams

Integrations

ZapierWooCommerceGoogle CalendarOutlook CalendarMicrosoft TeamsWhatsAppFacebook MessengerPrestashop

Pricing

Plans include Standard, Professional, Enterprise, and Supreme, starting at 30 EUR per seat per month. A 14-day free trial is available.

FAQ

Does Firmao offer a free trial?

Yes, Firmao provides a 14-day free trial for new accounts.

What is the starting price for Firmao?

Paid plans start at 30 EUR per seat per month.

Can Firmao be customized for specific business needs?

Yes, the company offers customization of the software and templates through their consultants.

Which industries is Firmao designed for?

It is designed for various sectors including manufacturing, marketing agencies, online shops, and remote teams.

Source category: Sales

Source subcategory: CRM

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