AI TOOL PROFILE
EZ Texting Review: SMS Marketing Software
- Marketing
- Marketing Automation
- Small businesses
- Mid-market companies
- Marketing agencies
- Nonprofits
Pricing
Plans start at $25 per month and scale up to $3,000 per month. A 14-day free trial is available.
At a glance
- Best for
- Small businesses, Mid-market companies, Marketing agencies, Nonprofits
- Key use cases
- Customer Support Automation, Appointment and Event Management, Lead Generation and List Growth, Mobile Payment Collection, Employee Coordination
- Integrations
- HubSpot, Zapier, Squarespace, Mailchimp, Constant Contact
- Official website
- Visit EZ Texting official website
How AI is used
EZ Texting is a messaging platform designed for businesses to send both one-to-one and mass SMS and MMS campaigns. It provides tools for list growth, such as QR codes and signup forms, and includes a team inbox for collaborating on responses.
The software supports a range of buyers, from small business owners to marketing agencies. It includes workflows for automated messaging, such as event reminders and after-hours replies, which may reduce the manual effort involved in customer follow-ups.
Buyers should confirm how the credit-based pricing system aligns with their expected message volume. Because MMS messages and overages cost more than standard SMS, tracking credit usage is a part of managing the monthly budget.
Before choosing this tool, businesses should verify if the automated workflows and integration options meet their current operational needs.
Key Features
Automated Workflows
Supports the creation of automatic messages for event reminders, after-hours replies, and abandoned cart recovery.
AI Compose and AI Reply
Generates message drafts and creates replies based on website content and documents.
Text-to-Pay and Text-to-Give
Supports sending secure payment or donation links via text, integrated with Stripe.
Multilingual Texting
Includes translation to support communication in English, French, Spanish, Hebrew, Arabic, and Korean.
Contact Management Tools
Includes options for bulk uploading contacts, custom contact fields, and segmentation using tags or filters.
RCS Business Messaging
Supports Rich Communication Services for interactive messages including carousels and buttons.
Use Cases
Customer Support Automation
Using autoresponders and after-hours replies to handle common customer inquiries.
Appointment and Event Management
Sending automated reminders to contacts to help reduce no-shows.
Lead Generation and List Growth
Using QR codes and click-to-text buttons to capture new mobile opt-ins.
Mobile Payment Collection
Sending direct links for payments or donations to collect funds.
Employee Coordination
Sending notifications and scheduling updates to a staff list.
Integrations
- HubSpot
- Zapier
- Squarespace
- Mailchimp
- Constant Contact
- SalesForce
- Zendesk
- Shutterstock
FAQ
How does the EZ Texting credit system work?
- Messages are measured in credits; typically, one SMS costs 1 credit and one MMS costs 3 credits. Credits may roll over for 30 days on standard monthly plans.
Can I use my own phone number with EZ Texting?
- The platform assigns a 10-digit local number by default, though options for toll-free numbers, short codes, and text-enabled landlines are available.
Is it possible to have multiple users on one account?
- Each plan includes one user seat. Additional seats can be added for $10 per month per user.
Source category: Marketing
Source subcategory: Marketing Automation
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