Evolvoom: AI Sales Assistant for Shopify
Evolvoom helps Shopify merchants manage customer retention through automated, personalized outreach. It is designed for stores looking to use conversational AI instead of static email flows.
At a glance
- Category
- Browse Sales tools
- Best for
- Shopify store owners, Ecommerce brands, Digital marketing managers, Small to medium ecommerce businesses
- Pricing
- Pricing is usage-based, starting at $24.99 for 2,500 credits. Emails cost 1 credit ($0.01) and SMS cost 2 credits ($0.02).
- Key use cases
- Customer Retention, Cart Recovery, Personalized Upselling, Objection Handling
- Integrations
- Shopify
- Official website
- Visit Evolvoom official website
Evolvoom is an AI-driven sales tool built for Shopify store owners. It connects to store data to analyze purchase history and browsing behavior, which it uses to generate personalized messages for customers.
The software is designed for ecommerce brands that want to move beyond basic automation. It supports conversational interactions via email and SMS, and handles objections through iMessage.
Buyers can set parameters for their AI agents, such as the tone of voice, primary goals like cart recovery or upselling, and discount limits. This allows store owners to maintain control over how the AI interacts with their customer base.
Before choosing this tool, buyers should consider their average monthly message volume, as pricing is based on a credit system where different channels consume credits at different rates.
Key Features
Shopify Native Integration
Connects directly to Shopify to sync orders, customers, products, and discounts.
Conversational AI
Supports product discussions and context-aware responses, including objection handling via iMessage.
Custom AI Agents
Allows users to define specific goals, such as recovering abandoned carts or upselling, and set rules for discounts and tone.
Data-Driven Outreach
Generates personalized product recommendations based on behavioral signals and purchase history.
Smart Segmentation
Analyzes customer behavior to identify potential for reactivation and segment audiences for messaging.
Live Conversation Inbox
Provides a space to monitor and manage the AI-driven conversations with customers.
Use Cases
Customer Retention
Sending personalized email and SMS campaigns to re-engage past buyers and encourage repeat purchases.
Cart Recovery
Deploying custom AI agents to follow up with customers who have abandoned their shopping carts.
Personalized Upselling
Using purchase history and browsing data to recommend specific products that match a customer's preferences.
Objection Handling
Using conversational AI via iMessage to answer customer questions and address concerns during the sales process.
Best For
- Shopify store owners
- Ecommerce brands
- Digital marketing managers
- Small to medium ecommerce businesses
Integrations
- Shopify
Pricing
Pricing is usage-based, starting at $24.99 for 2,500 credits. Emails cost 1 credit ($0.01) and SMS cost 2 credits ($0.02).
FAQ
Does Evolvoom work with platforms other than Shopify?
- The provided evidence explicitly states it is built for Shopify with native integration, and does not mention support for other platforms.
How does the Evolvoom pricing model work?
- It uses a credit-based system starting at $24.99 for 2,500 credits. Each email costs 1 credit ($0.01) and each SMS costs 2 credits ($0.02).
Can I control what the AI says to my customers?
- Yes, the tool allows you to define the AI agent's tone (professional or casual), set primary goals, and establish rules for maximum discounts and follow-up timing.
Source category: Sales
Source subcategory: AI Assistant
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Categories
Software Type
How AI is used
Evolvoom is an AI sales assistant for Shopify merchants that automates personalized customer outreach via email and SMS. It supports retention and upselling workflows by analyzing store data to create conversational messages. Buyers should note that costs vary based on the volume of messages sent due to its credit-based pricing.
Pros & Cons
Pros
- Native Shopify integration
- Flexible control over AI tone and discount rules
- Supports both SMS and email channels
- Uses store data for personalization
Cons
- Pricing is usage-based, which may make monthly costs fluctuate based on volume
- SMS messages consume more credits than emails
