DonorSnap Review: Donor Management Software for Nonprofits
DonorSnap helps nonprofits manage supporter relationships and track contributions. It may be useful for organizations needing a unified system for donor profiles, email marketing, and online giving.
At a glance
- Category
- Other
- Best for
- Nonprofits, Churches, Small to medium-sized nonprofit organizations, Large multi-chapter nonprofits
- Pricing
- Pricing starts at $50/month for up to 1,000 contacts, scaling up to $425/month for 60,000 contacts. There is a $200 site setup fee and optional add-ons for Stripe ($10/month) and AI reporting ($12/month).
- Key use cases
- Donor Relationship Management, Online Fundraising, Supporter Engagement, Acknowledgement Processing
- Integrations
- Stripe, QuickBooks, Constant Contact, Excel import, Data export
- Official website
- donorsnap.com
DonorSnap is a CRM designed for nonprofits to organize donor information and manage fundraising activities. It functions as a central database where organizations can track interactions, donations, and volunteer hours in one location.
The software is built for nonprofits of various sizes, from small local operations to larger multi-chapter organizations. It provides tools for handling one-time and recurring gifts, as well as managing pledges and donor acknowledgments.
Beyond basic tracking, the platform supports communication through mass email marketing and automated task management for donor engagement. It also offers a family of integrated tools for those who manage specific events or auctions.
Buyers should confirm if they require phone support, as it is available for an additional cost, and should consider the initial site setup fee when budgeting for implementation.
Key Features
Stores and organizes donor, volunteer, and constituent profiles including interaction history and preferences.
Supports the creation of website forms to accept one-time donations, recurring gifts, and pledges.
Allows users to send mass emails to specific database segments and track open and click rates.
Supports automated workflows such as birthday emails and welcome series for new donors.
Includes analytics designed to help identify donor behavior trends and fundraising patterns.
Tracks volunteer hours and assignments alongside existing donor records.
Use Cases
Maintaining detailed profiles of supporters to track giving history and communication preferences.
Capturing donations and pledges through integrated online forms and payment processing.
Running targeted email campaigns and automated outreach to support donor retention.
Generating thank you letters and tax contribution statements for donors.
Best For
Integrations
Pricing
Pricing starts at $50/month for up to 1,000 contacts, scaling up to $425/month for 60,000 contacts. There is a $200 site setup fee and optional add-ons for Stripe ($10/month) and AI reporting ($12/month).
FAQ
Monthly pricing starts at $50 for up to 1,000 contacts, with a one-time $200 site setup fee. Additional costs apply for optional add-ons like Stripe integration and AI reporting.
Yes, DonorSnap allows for an unlimited number of users at no additional cost, and multiple people can work in the site simultaneously.
The company provides data conversion services from Excel, Access, QuickBooks, and other donor management programs, with most conversions completed within 7–9 business days.
DonorSnap covers the cost of the first 30 days, including the service fee and setup fee, allowing organizations to cancel within that window if the software is not a fit.
Source category: Other
Source subcategory: CRM
