

Donna CRM is a lightweight CRM that operates as a Chrome extension inside Gmail. It is designed for individuals who manage their business primarily through email and want to avoid switching between tabs to update client records.
The tool is built for solo operators, such as consultants, recruiters, and freelancers. It provides a sidebar where users can view contact history, manage deal stages on Kanban boards, and set follow-up tasks while reading an email thread.
Beyond basic contact management, the tool includes an AI assistant that can summarize threads and draft replies. It also supports bulk email campaigns with engagement tracking for opens and clicks.
Buyers should note that this tool is optimized for individuals. Those requiring complex team permissions or advanced organizational reporting should confirm if these available features meet their needs.
Displays contact notes, tags, and deal history next to active email threads.
Uses Kanban boards with custom stages to track the progress of deals.
Summarizes email threads, drafts replies, and helps convert conversations into tasks or notes.
Supports creating follow-up tasks with due dates linked to specific contacts and deals.
Supports sending personalized bulk emails using templates with merge fields.
Provides signals on email opens and link clicks to help prioritize follow-ups.
Maintaining a searchable database of contacts with custom notes and tags within the Gmail interface.
Tracking leads through sales stages using a Kanban board tied to email conversations.
Setting reminders and tasks for next steps during or after an email conversation.
Sending email campaigns using templates to reach groups of contacts.
Pricing is $10/month or an annual plan at $8/month (billed $96/year). A 14-day free trial is available with no credit card required.
Donna CRM is optimized for solo operators. It may not be a fit for those who need complex team permissions and detailed reporting.
There is a 14-day free trial that does not require a credit card. Users can cancel before the trial ends to avoid charges.
Yes, the software supports importing contacts via CSV files and Google Sheets.
No, the AI assistant is optional. You can use Donna CRM for contact and deal management without using the AI features.
Source category: Sales
Source subcategory: CRM
Donna CRM is a Gmail-native extension for solo operators that integrates contact and deal tracking into the inbox. It supports deal pipeline management and AI-assisted email drafting. Buyers should confirm that it is designed for individuals and does not support complex team reporting.