

Docket is an AI agent platform designed for B2B companies to manage inbound lead engagement. It offers a marketing agent for website visitors and a sales agent to support internal reps with technical and competitive information.
The tool is intended for B2B marketing, sales, and revenue operations teams. It connects to company data sources to answer product questions and qualify leads through text or voice conversations.
By syncing conversation context and qualification answers to CRMs like Salesforce and HubSpot, the platform is designed to provide sales reps with a briefing before their first meeting. It supports 40+ languages and maintains SOC 2 Type II, GDPR, and ISO 27001 certifications.
Buyers should confirm that the platform is geared toward enterprise-scale traffic, with an annual investment starting at $36,000 and a typical deployment process of 7 to 14 days.
A knowledge architecture that ingests data from over 100 sources, including CRM records, Slack, and product documentation, to inform AI responses.
Engages website visitors to answer product questions, qualify buyer intent, and book meetings.
Supports internal sales reps by providing answers to technical and competitive queries during live calls.
Logs conversation history, pain points, and qualification answers into Salesforce or HubSpot.
Supports voice and text conversations in 40+ languages, localizing tone and phrasing based on the visitor.
Integrates with scheduling tools like Calendly, Chili Piper, and RevenueHero to help automate appointment setting.
Using the AI agent to engage website visitors and identify high-intent leads through discovery questions.
Identifying booking intent and routing visitors to a sales representative's calendar.
Providing sellers with answers to technical objections and competitive intelligence during calls.
Supporting prospects in 40+ languages to qualify international traffic.
Pricing is traffic-based and billed annually. The Growth plan starts at $36,000/year for up to 20,000 monthly visitors, and the Scale plan starts at $48,000/year for 20,000 to 100,000 monthly visitors. Custom pricing is available for enterprise teams.
Docket uses traffic-based pricing rather than per-seat or per-conversation fees. Plans start at $36,000/year for the Growth tier.
No, it is implemented via a JavaScript snippet, and the Docket CS team handles the setup and data ingestion.
The agent is designed to be transparent and will state it does not know the answer, then offer to connect the visitor with a human representative.
Most standard deployments are completed within 7 to 14 days.
Source category: Sales
Source subcategory: AI Chatbot
Docket is an AI marketing and sales agent platform for B2B enterprise teams that engages website visitors to qualify intent and book meetings. It integrates with 100+ tools and syncs context to CRMs. Buyers should note the annual starting price and the absence of a free trial.