AI TOOL PROFILE

Crowd Connected: Indoor Positioning and Tracking Software

Crowd Connected helps venue managers and operations leads track attendees and assets in real time. It is designed for organizations that need to analyze footfall or provide indoor navigation without manual calibration.

Pricing

Pricing varies by need: a free plan is available for one floorplan, while attendee tracking is £8 per delegate plus a £4,500 activation charge. Other tiers include monthly starter plans and annual basic and standard plans based on square meterage.

At a glance

Best for
Event organizers, Hospital operations managers, University facility managers, Airport administrators, Venue owners
Key use cases
Event Attendee Tracking, Hospital Asset Management, Campus Wayfinding, Footfall Analysis
Integrations
API, Data exports
Visit crowd connectedcrowd connected software interface screenshot

How AI is used

Crowd Connected is a location technology platform designed for indoor and outdoor positioning. It uses machine learning for self-calibration, which helps it deploy without the need for manual fingerprinting of the environment.

The software is intended for managers of large-scale environments such as hospitals, universities, airports, and event venues. It supports a variety of needs from wayfinding for visitors to tracking of staff and assets using battery-powered Bluetooth tags.

Beyond navigation, the platform provides analytics on how people move through a space, including heatmaps and dwell-time reporting. This may help operations managers understand occupancy levels without relying on camera systems.

Buyers should confirm that the platform involves different pricing structures depending on whether they need a simple floorplan for wayfinding or full attendee tracking, which requires an activation fee.

Key Features

  • Blue-dot Navigation

    Provides indoor and outdoor positioning to help users navigate venues.

  • Bluetooth Tracking

    Supports tracking of attendees and assets in real time using battery-powered Bluetooth tags.

  • Self-Calibrating Location

    Uses machine learning to maintain positioning without requiring manual fingerprinting.

  • Occupancy Analytics

    Provides footfall data, heatmaps, and dwell-time reporting without the use of cameras.

  • Geo-targeted Push Notifications

    Supports sending notifications to users based on their location within a site.

  • Mobile SDK

    A software development kit for integrating indoor and outdoor positioning into existing apps.

Use Cases

  • Event Attendee Tracking

    Monitoring attendee movement at conferences and festivals to gather session reporting without badge scanning.

  • Hospital Asset Management

    Locating medical equipment like pumps and wheelchairs in real time to help staff find available assets.

  • Campus Wayfinding

    Supporting students and visitors navigating university or airport buildings.

  • Footfall Analysis

    Using heatmaps and dwell-time data to understand how visitors interact with a physical space.

Integrations

  • API
  • Data exports

FAQ

How does Crowd Connected handle calibration?

The platform uses machine learning to continually self-calibrate, which removes the need for manual fingerprinting.

Is there a free version of the software?

Yes, there is a free plan available for those who only need a single floorplan.

What are the costs for attendee tracking?

Attendee tracking is priced at £8 per delegate and includes a £4,500 activation charge.

Does it use cameras for occupancy counting?

No, it provides occupancy and footfall analytics without the use of cameras.

Source category: Operations

Source subcategory: Workforce Management

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