AI TOOL PROFILE
Cloutly Review Management Software
- Marketing
- Review Management
- Small businesses
- Mid-market companies
- Franchise networks
- Multi-location service providers
Pricing
Pricing is based per location with tiers including Starter, Essentials, Growth, and Custom. A 14-day free trial is available with no credit card required, and yearly plans include one month free.
At a glance
- Best for
- Small businesses, Mid-market companies, Franchise networks, Multi-location service providers
- Key use cases
- Automated Review Collection, Reputation Monitoring, Website Lead Conversion, Staff Performance Tracking, Showcasing Customer Trust
- Integrations
- Hubspot, Zapier, Shopify, Square
- Official website
- Visit Cloutly official website
How AI is used
Cloutly is a reputation management tool designed to help businesses gather and showcase customer feedback across various review sites. It supports automating the request process through SMS and email campaigns, which may reduce the manual effort of asking for reviews.
The software is designed for service-oriented businesses, such as those in home services, automotive, beauty, and professional services. It supports both single-location owners and larger franchise networks that require a centralized view of their online reputation.
Beyond review collection, the platform includes tools for lead capture and customer communication. Users can manage conversations from multiple channels in a single inbox and use AI agents to qualify web traffic.
Buyers should confirm the specific review site connections available on their chosen plan, as some sites are limited to higher-tier versions.
Key Features
Review Campaigns
Automated multi-step SMS and email requests to prompt customers for feedback.
AI Lead Capture
Conversational AI agents and chatbots designed to answer questions and qualify leads from web traffic.
Reputation Management
A centralized dashboard to monitor and respond to reviews from over 40 review sites.
Customer Messaging Inbox
A unified inbox to manage conversations across multiple communication channels.
Social Proof Widgets
Widgets that allow businesses to display customer reviews on their own website.
Team Leaderboard
A system to recognize and motivate staff members based on review performance.
Competitor Analysis
Tools to track rankings and compare review insights against local competitors.
QR Code Capture
Dynamic QR codes that customers can scan to leave reviews in person.
Use Cases
Automated Review Collection
Using multi-step SMS and email campaigns to encourage customers to leave feedback after a service.
Reputation Monitoring
Tracking mentions and responding to customer feedback across 40+ review platforms from one dashboard.
Website Lead Conversion
Deploying AI chatbots to engage website visitors and qualify leads.
Staff Performance Tracking
Using leaderboards to monitor which team members are generating positive customer feedback.
Showcasing Customer Trust
Embedding review widgets on a business website to provide social proof to potential clients.
Integrations
- Hubspot
- Zapier
- Shopify
- Square
FAQ
Which review sites does Cloutly support?
- Cloutly monitors over 40 review sites. The Starter plan supports Google and Facebook, while the Growth plan is required to connect to other platforms.
How does Cloutly help with getting more reviews?
- It uses automated multi-step campaigns via SMS and email, as well as physical QR codes, to prompt customers for feedback.
Is there a free trial for Cloutly?
- Yes, Cloutly offers a 14-day free trial that does not require a credit card to sign up.
How is Cloutly priced?
- Pricing is per location and is divided into Starter, Essentials, Growth, and Custom tiers, with both monthly and yearly billing options.
Source category: Marketing
Source subcategory: Review Management
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