Close: Sales CRM with Built-in Communication
Close helps small businesses and sales teams manage lead outreach and pipeline tracking. It is designed for teams that want to combine their communication tools and CRM into one workspace.
At a glance
- Category
- Sales
- Best for
- Small businesses, Startups, Mid-market sales teams, Solo entrepreneurs, High-velocity sales teams
- Pricing
- Pricing starts at $9/month for the Solo plan. Higher tiers include Essentials ($35/month), Growth ($99/month), and Scale ($139/month).
- Key use cases
- Outbound Lead Outreach, Pipeline Tracking, Lead Capture and Organization, Automating Follow-ups
- Integrations
- Zapier, Gmail, Google Calendar, Microsoft 365, Zoom
- Official website
- close.com
Close is a sales-focused CRM designed for high-velocity teams. The platform integrates communication tools—including calling, emailing, and texting—directly into the interface, which may reduce the need to switch between different apps.
The tool is designed for small businesses, startups, and mid-market companies that prioritize active outreach. It provides a centralized view of the sales pipeline and supports automation for repetitive follow-up tasks to help keep deals moving forward.
Buyers should note that feature availability varies by plan. For example, automated workflows and advanced dialing options are reserved for higher tiers, while the entry-level plan is limited to a single user and a specific lead cap.
Overall, Close is intended for teams that want an integrated environment for managing customer conversations and tracking sales performance.
Key Features
Native calling, email, and SMS capabilities that log activities automatically to the lead timeline.
Transcribes and summarizes calls and meetings directly within the CRM.
Supports the automation of follow-ups, task creation, and lead routing.
Tools to track opportunities, view deal values, and identify stalled leads.
Designed to pull real-time customer information from the web to provide lead context.
Allows users to call through contact lists sequentially without manual dialing.
Use Cases
Using the built-in dialer and email tools to conduct prospecting and follow-ups.
Managing multiple sales stages to monitor deal velocity and conversion rates.
Using built-in forms to capture website leads and importing data from spreadsheets.
Setting up sequences for emails and SMS to help ensure leads are contacted consistently.
Best For
Integrations
Pricing
Pricing starts at $9/month for the Solo plan. Higher tiers include Essentials ($35/month), Growth ($99/month), and Scale ($139/month).
FAQ
Yes, Close offers a 14-day free trial that does not require a credit card to start.
The Solo plan is for individual users and limits leads to 10,000 without workflows. The Growth plan includes automated workflows, a Power Dialer, and an AI Email Assistant.
Yes, Close has native calling and SMS capabilities built into the CRM, which are logged automatically to the lead's profile.
Source category: Sales
Source subcategory: CRM
