ChartMogul CRM: CRM for B2B SaaS
ChartMogul CRM helps SaaS companies manage the customer lifecycle from trial to paid subscription. It is designed for sales and success teams that need to associate customer interactions with revenue metrics.
At a glance
- Category
- Sales
- Best for
- B2B SaaS companies, Founder-led sales organizations, SaaS customer success teams, SaaS account management teams
- Pricing
- A free plan is available for startups with up to $120K ARR. Paid Pro plans start at $99/month per seat (billed annually), and Enterprise plans start at $19,900/year.
- Key use cases
- Trial Conversion, Churn Prevention, Customer Onboarding, Revenue Forecasting
- Integrations
- Stripe, Chargebee, Recurly, Paddle, HubSpot
- Official website
- www.chartmogul.com/crm
ChartMogul CRM is a customer relationship management tool designed for B2B SaaS businesses. It integrates with subscription billing systems to provide views of MRR, churn, and expansion revenue alongside the sales pipeline.
The platform supports SaaS companies, including those with founder-led sales, as well as account management and customer success teams. It allows teams to track leads, free trials, and opportunities in a single view to monitor the subscription lifecycle.
Key capabilities include automated workflows triggered by billing events and smart sequences for trial conversions. The tool also supports lead enrichment to help teams identify industry, headcount, and location details about potential customers.
Buyers should confirm their current billing stack, as the tool offers native integrations with platforms like Stripe and Chargebee. Teams should also confirm whether the seat-based pricing for CRM Pro fits their budget.
Key Features
Supports monitoring the journey from lead and free trial to paid subscription, including upgrades and renewals.
Designed to help teams convert trials, onboard new customers, and win back churned accounts.
Supports triggers for actions such as lead routing and task assignments based on subscriber activity and billing events.
Uses AI to provide details about leads and customers, including industry, headcount, and target market.
Provides reporting on MRR, ARR, churn, and LTV associated with CRM profiles.
Supports tailored pipelines, stages, custom fields, and email templates to fit business workflows.
Use Cases
Using smart sequences to engage users during a free trial and move them toward a paid subscription.
Triggering retention workflows and tasks based on billing signals to address at-risk accounts.
Automating the initial welcome and setup process for new subscribers through sequenced communications.
Combining pipeline opportunity data with subscription metrics to estimate future growth.
Best For
Integrations
Pricing
A free plan is available for startups with up to $120K ARR. Paid Pro plans start at $99/month per seat (billed annually), and Enterprise plans start at $19,900/year.
FAQ
It is built for B2B SaaS and integrates with subscription billing systems to provide revenue insights and lifecycle tracking.
Yes, there is a free plan available for startups with up to $120K in ARR.
Yes, it uses AI for lead enrichment to help sales teams identify industry, headcount, and location details about their customers.
The platform is SOC 2 Type II certified, GDPR compliant, and hosts data on AWS in the EU Ireland region.
Source category: Sales
Source subcategory: CRM
