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CentraHub CRM & HCM Software

CentraHub helps small and mid-market companies manage their sales, marketing, and HR operations. It may be useful for businesses seeking both a CRM and a workforce management system on a single platform.

At a glance

Category
Sales
Best for
Small Businesses, Mid-Market Companies, Enterprise Companies
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Customer Lifecycle Management, Employee Lifecycle Management, Retail Operations, Field Service Coordination
Integrations
Google, ERP, Financials, Payment Gateway, Job Portals
Official website
centrahubcrm.com
Screenshot of centra hub crm website

CentraHub is a cloud-based platform that combines Customer Relationship Management (CRM) and Human Capital Management (HCM) tools. It is designed for businesses that want to centralize customer data and employee management.

The CRM component supports the customer lifecycle, including lead generation, marketing campaigns, sales pipeline tracking, and post-purchase service. The platform offers industry-specific solutions for sectors such as retail, real estate, and automotive to support vertical-specific workflows.

The HCM component focuses on the employee lifecycle, including recruitment, payroll processing, and performance appraisals. The software also supports face recognition login for biometric attendance integrations through Focus AI.

Buyers should confirm whether their specific operational requirements align with the available vertical solutions and the combined CRM/HCM suite.

Key Features

Sales Automation

Supports lead tracking, sales pipeline management, quotes, and sales order generation.

Marketing Automation

Includes tools for omnichannel campaigns, social media monitoring, and lead nurturing.

Service Automation

Supports ticket tracking, SLA management, and a customer self-service portal.

Human Capital Management (HCM)

Handles workforce management, payroll processing, recruitment, and employee appraisals.

Digital Commerce

Supports catalogue management, basket/cart functionality, and loyalty programs.

Biometric Integration

Supports face recognition login for attendance tracking via Focus AI.

Use Cases

Customer Lifecycle Management

Using marketing and sales modules to identify, qualify, and convert leads into customers.

Employee Lifecycle Management

Managing the process from recruitment and onboarding to payroll and performance reviews.

Retail Operations

Managing store layouts, loyalty programs, and POS integrations.

Field Service Coordination

Using GPS tracking and ticket management to coordinate service delivery.

Best For

Small BusinessesMid-Market CompaniesEnterprise Companies

Integrations

GoogleERPFinancialsPayment GatewayJob PortalsRESTful API

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What is CentraHub?

CentraHub is a cloud-based software provider that offers both Customer Relationship Management (CRM) and Human Capital Management (HCM) solutions.

Who is CentraHub designed for?

It is designed for businesses of all sizes, specifically targeting small businesses, mid-market companies, and enterprises.

Does CentraHub support industry-specific needs?

Yes, it provides vertical-specific solutions for industries including Real Estate, Automotive, Education, Retail, and Manufacturing.

Source category: Sales

Source subcategory: CRM

Categories:

Software Type:

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CentraHub CRM & HCM Software Review – AI Tools for Business