Careswitch: Caregiver Management Software
Careswitch helps home care agency owners and operators manage administrative back-office tasks. It is designed for teams seeking to automate caregiver scheduling and reduce billing denials.
At a glance
- Category
- Healthcare
- Best for
- Home Care Agencies, Home Health Agencies, Agency Owners, Care Operations Managers, Home Care CFOs
- Pricing
- Pricing is based on company revenue. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Managing Caregiver Call-outs, Reducing Billing Denials, Revenue Protection, Payroll Audit
- Official website
- careswitch.com
Careswitch is an AI-driven platform designed for home care and home health agencies to manage daily operations. It features a command center called Looper, which is designed to handle administrative tasks such as finding caregiver coverage for call-outs and organizing billing sets.
The software is intended for agency owners, CFOs, and branch managers who coordinate caregivers and clients while monitoring financial margins. It provides tools for care planning, authorization tracking, and payroll exception monitoring to help organize back-office workflows.
Buyers should note that the system uses AI for scheduling and care plan translation and includes payer-level margin tracking. It is designed to replace legacy home care management systems with automated workflows.
Key Features
An AI interface that manages queues for call-out coverage, billing repair, and payroll cleanup.
Supports rebuilding routes and ranking replacement caregivers to cover open shifts.
Separates hold-worthy claims from billable ones and provides payer-level margin impact views.
Supports shift creation and management via voice or text commands.
Reviews gross pay, mileage, and visit anomalies to identify drift between billing and payroll.
Monitors expiring authorizations and recertifications against the live schedule to create follow-up queues.
Translates client care plans into different languages to support caregiver comprehension.
Use Cases
Using the Looper tool to reassign visits and draft outreach to backup caregivers when a staff member calls out.
Identifying and holding claims missing EVV or authorizations before submission.
Tracking expiring recertifications and authorizations to prioritize payer follow-up tasks.
Monitoring overtime spikes and unapproved mileage before closing payroll.
Best For
Pricing
Pricing is based on company revenue. Buyers should confirm current pricing on the vendor website.
FAQ
Looper is a command center within Careswitch that handles queues for tasks such as caregiver call-out coverage and billing repair.
It provides tools to separate hold-worthy claims from billable ones, rebuild submission sets, and track payer-level margin impact.
It is designed for home care and home health agency owners, operators, CFOs, and branch managers.
Careswitch uses a revenue-based pricing model.
Source category: Healthcare
Source subcategory: Workforce Management
