AI TOOL PROFILE

Careforce: AI Healthcare Workforce Management

Careforce helps healthcare organizations and medical practices manage patient coordination and data monitoring. It is designed for teams looking to support scheduling, outreach, and reporting workflows.

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

At a glance

Best for
Medical Practices, Healthcare Organizations, Payors and Health Plans, Federally Qualified Health Centers (FQHCs)
Key use cases
Patient Outreach and Scheduling, Referral and Transportation Management, Multi-Source Data Reporting, Care Gap Closure
Integrations
Epic, eClinicalWorks, DrChrono, NextGen, AthenaHealth
Visit CareforceCareforce software interface screenshot

How AI is used

Careforce is an AI-driven workforce platform designed to support healthcare administration through two specialized AI agents. The tool provides care coordination and data analysis to help medical teams manage patient engagement and reporting.

The platform is designed for a variety of healthcare entities, including payors, health plans, FQHCs, and various medical specialties such as cardiology, behavioral health, and primary care. It focuses on assisting with tasks associated with patient management.

Careforce supports workflows like appointment scheduling, patient reminders, and referral management, while providing data monitoring across multiple sources. It is designed to integrate with common EHR systems to pull and manage patient information.

Buyers should confirm how the AI agents interact with their specific EHR portals and whether the automated outreach meets their particular compliance and patient communication standards.

Key Features

  • AI Care Coordinator (Angelica)

    Supports patient outreach, appointment scheduling, reminders, and referral management.

  • AI Data Analyst (David)

    Provides continuous data monitoring, identity matching, and reporting across multiple patient data sources.

  • Patient Coordination Tools

    Supports transportation orchestration and new member orientation workflows.

  • Clinical Data Integration

    Designed to pull and manage data for Rx orders, lab orders, and HEDIS data.

  • EHR Compatibility

    Supports integration with EHR systems including Epic, Cerner, AthenaHealth, and NextGen.

Use Cases

  • Patient Outreach and Scheduling

    Using AI to send appointment reminders and schedule visits for preventive care.

  • Referral and Transportation Management

    Coordinating patient referrals and organizing transportation for medical appointments.

  • Multi-Source Data Reporting

    Monitoring patient data across various portals to generate reports and answer data-specific questions.

  • Care Gap Closure

    Identifying and coordinating patient care to help close care gaps.

Integrations

  • Epic
  • eClinicalWorks
  • DrChrono
  • NextGen
  • AthenaHealth
  • Cerner

FAQ

What does Careforce do for healthcare providers?

Careforce provides AI agents that support administrative tasks like appointment scheduling, patient outreach, and data analysis across multiple EHR sources.

Which EHR systems does Careforce integrate with?

It is designed to work with several systems, including Epic, Cerner, AthenaHealth, NextGen, eClinicalWorks, and DrChrono.

Who is the ideal buyer for Careforce?

It is designed for payors, health plans, FQHCs, and medical specialties such as primary care, cardiology, and behavioral health.

Source category: Healthcare

Source subcategory: Workforce Management

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