Call Loop: Multi-Channel Messaging Software
Call Loop helps small and mid-market businesses manage outbound outreach through text and voice. It is designed for teams that need HIPAA-compliant messaging for US and Canadian contacts.
At a glance
- Category
- Marketing
- Best for
- Small businesses, Mid-market companies, Healthcare providers needing HIPAA compliance, Marketing managers
- Pricing
- Plans start at $25/mo. An annual plan is available for $99/mo, which includes a 17% discount and 2,500 bonus credits.
- Key use cases
- Appointment Reminders, Webinar Attendance Support, Lead Capture, Emergency Notifications
- Integrations
- ActiveCampaign, HubSpot, Keap, Shopify, Mailchimp
- Official website
- callloop.com
Call Loop is a communication tool for businesses that send high-volume messages across different channels. It combines SMS and MMS bulk texting with voice capabilities, such as automated calling and ringless voicemail drops.
The platform is designed for small and mid-sized companies that manage contact lists and automate follow-ups. It supports lead capture methods, including text-to-join keywords and mobile web forms, to help grow a subscriber base.
Beyond broadcasting, the tool supports multi-channel drip campaigns, allowing users to sequence texts and calls over time. It also includes AI-driven text-to-speech and voice cloning for creating audio content.
Buyers should confirm that their target audience is located in the USA or Canada, as delivery is limited to these regions. Additionally, users should review the credit-based billing system to understand the cost per message type.
Key Features
Supports sending text and rich media messages to large groups with scheduling and personalization fields.
Automated outbound calling with live answer detection and press-1 call transfers to live agents.
Delivers audio messages directly to mobile and landline voicemails without ringing the recipient's phone.
Includes text-to-speech generation and custom voice cloning in English, Spanish, French, and Portuguese.
Supports creating automated sequences of SMS, calls, and voicemails with customizable delay timers.
Includes DNC scrubbing, automatic SMS number validation, and HIPAA compliance for healthcare-related data.
Use Cases
Setting up automated SMS or voice alerts to remind clients of upcoming appointments.
Sending a combination of voice broadcasts and text messages to remind registrants of a live event.
Using text-to-join keywords to allow new prospects to subscribe to a marketing list via their mobile device.
Sending urgent alerts to a large group of contacts through multi-channel messaging.
Best For
Integrations
Pricing
Plans start at $25/mo. An annual plan is available for $99/mo, which includes a 17% discount and 2,500 bonus credits.
FAQ
Call Loop is only available for delivering SMS and voice broadcasting to phone numbers in the United States and Canada.
There is a 14-day free trial that provides 25 credits and feature access without requiring credit card details at signup.
Yes, the platform is HIPAA compliant and designed to help healthcare providers protect sensitive data.
Billing is credit-based: 1 credit for a 160-character SMS, 2 credits for MMS, 1 credit per 60-second voice broadcast, and 2 credits per ringless voicemail.
Source category: Marketing
Source subcategory: Marketing Automation
