AI TOOL PROFILE

BugSnag - Application Performance Monitoring

BugSnag helps software companies monitor application health and stability. It is designed for teams that need to prioritize fixes based on user impact and stability scores.

Pricing

Pricing includes a free plan for solo users, a Select plan starting at $20/month, a Preferred plan starting at $33/month, and custom Enterprise plans.

At a glance

Best for
Software companies, Development teams, Mobile app developers, Web application managers
Key use cases
Release Stability Monitoring, Error Prioritization, Root Cause Analysis, Performance Bottleneck Identification
Integrations
Slack, Microsoft Teams, Jira, PagerDuty, GitHub
Visit BugSnagBugSnag software interface screenshot

How AI is used

BugSnag is an application performance monitoring tool designed for development teams. It tracks unhandled exceptions and crashes across multiple platforms, providing diagnostic data such as stack traces and user interaction breadcrumbs to help developers identify the root cause of issues.

The platform supports mobile, web, desktop, and server apps. It helps teams monitor stability in real time, which may support decisions on whether to deploy a new release or focus on bug fixes.

Beyond error tracking, the software includes performance monitoring and distributed tracing to help identify bottlenecks in the application stack. Certain configurations offer AI-powered fix suggestions through the SmartBear MCP server.

Buyers should confirm their specific data volume needs and event quotas, as pricing is tied to the number of monthly events and performance spans processed.

Key Features

  • Error Monitoring

    Automatically captures unhandled exceptions and allows reporting of handled exceptions with grouping by root cause.

  • Performance Monitoring

    Tracks metrics including app start, screen loads, and web vitals through the use of spans.

  • Distributed Tracing

    Provides end-to-end visibility across microservices and API calls to help identify performance bottlenecks.

  • Stability Center

    Calculates 30-day stability scores and trend analysis to help teams gauge overall application health.

  • Crash Diagnostics

    Includes stack traces, threads, and user interaction breadcrumbs to help reproduce errors.

  • OpenTelemetry Compatibility

    Supports OpenTelemetry standards, which helps users maintain ownership of their instrumentation data.

Use Cases

  • Release Stability Monitoring

    Comparing the health of different releases to determine if a version should be promoted to production or pulled back.

  • Error Prioritization

    Using user impact and severity data to help decide which bugs to fix first.

  • Root Cause Analysis

    Using breadcrumbs and diagnostic metadata to retrace user steps leading up to a crash.

  • Performance Bottleneck Identification

    Monitoring CPU, memory, and rendering usage to identify demanding parts of an application.

Integrations

  • Slack
  • Microsoft Teams
  • Jira
  • PagerDuty
  • GitHub
  • GitLab
  • Splunk
  • Amazon SQS

FAQ

Who is BugSnag designed for?

BugSnag is designed for software companies and development teams that need to monitor errors and performance across mobile, web, desktop, and server applications.

Does BugSnag have a free version?

Yes, BugSnag offers a free plan for solo users, which includes a 7-day data retention limit.

What is the difference between the Select and Preferred plans?

The Select plan starts at $20/month and provides basic notifications, while the Preferred plan starts at $33/month and includes automatic error prioritization, stability benchmarks, and SAML SSO.

Source category: Software Development

Source subcategory: Application Performance Monitoring

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