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Bugsee Review: Mobile Crash Reporting and Debugging Tool

Bugsee helps mobile app developers and QA teams identify the cause of crashes through session replays and system traces. It is designed for teams that need to visualize user actions leading up to a bug.

At a glance

Best for
Mobile app developers, QA testing teams, Software companies, Enterprise mobile teams
Pricing
Bugsee offers a free Lite plan for up to 5 devices. The PRO plan is $99 per month when paid annually, or $139 when paid monthly for up to 50 devices.
Key use cases
Production Crash Diagnosis, QA Testing Workflow, API Troubleshooting, Beta Testing
Integrations
Jira, Slack, GitHub, GitLab, Microsoft Teams
Official website
bugsee.com
Screenshot of bugsee website

Bugsee is a debugging tool designed for mobile applications, providing developers with a record of events that occurred before a crash. It captures video of user interactions synchronized with console logs and network requests, which may help teams diagnose issues that are difficult to reproduce.

The tool supports various frameworks, including iOS, Android, Flutter, and React Native. By providing a visual timeline of events, it supports the process of moving from a bug report to a technical fix.

Buyers should confirm if the device limits on the Lite and PRO plans align with their current testing and production scale. It is also important to review the data retention periods, as they vary between the free and paid tiers.

Key Features

Video Session Replay

Records user interactions and touches to visualize the steps leading to a crash.

Network Traffic Tracing

Logs HTTP requests and responses, including headers and payloads, to identify API-related failures.

Console Log Collection

Captures console output from Swift, Objective-C, and Android environments.

System Trace Recording

Collects data on memory usage, CPU usage, battery state, and connectivity changes.

AI Insights

Supports the analysis and resolution of bugs identified in the reports.

3D View Hierarchy Inspection

Allows developers to examine UI elements to find layout or view issues.

Use Cases

Production Crash Diagnosis

Using video replays and system traces to understand why an app crashed for a user in a production environment.

QA Testing Workflow

Using shake-to-report functionality to send a bug report with full context to a tracker.

API Troubleshooting

Reviewing synchronized network logs to determine if a crash was related to a specific server response.

Beta Testing

Collecting visual evidence and logs from beta testers to reduce the need for detailed written descriptions.

Best For

Mobile app developersQA testing teamsSoftware companiesEnterprise mobile teams

Integrations

JiraSlackGitHubGitLabMicrosoft TeamsTrelloAsanaMonday.comZendesk

Pricing

Bugsee offers a free Lite plan for up to 5 devices. The PRO plan is $99 per month when paid annually, or $139 when paid monthly for up to 50 devices.

FAQ

What platforms does Bugsee support?

Bugsee supports iOS and Android, with wrappers for React Native, Flutter, .NET/MAUI, Xamarin, Cordova, and Unity.

How does Bugsee handle sensitive user data?

The tool is designed to automatically black out password and secure fields in videos and supports masking specific network URLs.

What is the difference between the Lite and PRO plans?

The Lite plan is free for up to 5 devices with 3-day data retention, while the PRO plan supports up to 50 devices with 30-day data retention and priority support.

Source category: Software Development

Source subcategory: Application Performance Monitoring

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