AI TOOL PROFILE
Boomerangme Review: Digital Loyalty and Retention Software
- Marketing
- Marketing Automation
- Local business owners
- Marketing agencies
- Franchise managers
- Retailers
- Hospitality operators
Pricing
Pricing follows a freemium model with paid annual tiers starting at $164 per month for Business, $214 for Agency, and $249 for Franchise plans. A 14-day trial and 30-day refund option are available.
At a glance
- Best for
- Local business owners, Marketing agencies, Franchise managers, Retailers, Hospitality operators
- Key use cases
- Digitizing Paper Punch Cards, Automating Customer Retention, Managing Multi-location Loyalty, Offering Loyalty-as-a-Service
- Integrations
- Zapier, API, Webhooks
- Official website
- Visit Boomerangme official website
How AI is used
Boomerangme is a loyalty and retention platform that replaces physical punch cards with digital versions stored in Apple and Google Wallets. It allows businesses to issue reward, cashback, and membership cards without requiring customers to download a separate app.
The tool is designed for local businesses, franchise chains, and marketing agencies across sectors like retail, hospitality, and professional services. It supports the capture of customer contacts and provides a system for automating follow-up communications.
Buyers can use the platform in a stand-alone mode via a browser-based Scanner App or connect it to existing POS and CRM systems using APIs and webhooks. It also includes an AI assistant, Richie, to help with the initial setup of loyalty rules and messaging.
Before choosing this software, buyers should confirm which plan they need based on the number of locations and the specific type of loyalty mechanic—such as punch cards or tiered rewards—they intend to use.
Key Features
Digital Wallet Cards
Issues loyalty, membership, and reward cards directly to Apple Wallet and Google Wallet.
Richie AI Marketer
An AI assistant designed to help set up loyalty programs and manage customer communications.
Multi-Channel Automation
Supports automated push notifications, SMS, and email campaigns to engage customers.
Scanner App
A browser-based PWA app that allows staff to add points or redeem rewards without additional hardware.
Geo-fenced Notifications
Can send push messages to customers when they are within a specified distance of the business location.
RFM Analysis & Segmentation
Segments customers based on buying behavior to support targeted marketing.
Use Cases
Digitizing Paper Punch Cards
Converting traditional stamp cards into digital versions to reduce lost cards and track customer return rates.
Automating Customer Retention
Using trigger-based push and SMS messages to remind customers of rewards or current promotions.
Managing Multi-location Loyalty
Running a unified loyalty program across franchise locations with centralized reporting and role-based access.
Offering Loyalty-as-a-Service
Agencies using white-label options to provide digital loyalty programs to their own local business clients.
Integrations
- Zapier
- API
- Webhooks
FAQ
Do customers need to download an app for Boomerangme?
- No, customers add the loyalty cards directly to their Apple Wallet or Google Wallet, avoiding the need for a separate app download.
Can Boomerangme work without a POS system?
- Yes, it can be used in stand-alone mode via the browser-based Scanner App, which allows staff to process rewards using any smartphone or tablet.
What is the cost of Boomerangme plans?
- There is a free tier available, and paid annual plans start at $164 per month for the Business level, scaling up to $249 per month for Franchise plans.
Source category: Marketing
Source subcategory: Marketing Automation
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