AI TOOL PROFILE
Bitrix24: CRM and Business Workspace Software
Pricing
Bitrix24 uses a flat-pricing model starting at $49/month for the Basic plan. A free plan is available for 1-2 users, and higher tiers (Standard, Professional, Enterprise) offer increased user limits and storage.
At a glance
- Best for
- Solo entrepreneurs, Small businesses, Mid-market companies, Enterprise companies
- Key use cases
- Sales Pipeline Management, Project Coordination, Internal Team Communication, Lead Capture and Web Presence, Employee Workload Tracking
- Integrations
- Excel import, WhatsApp Business API, Google Data Studio, REST API
- Official website
- Visit bitrix24 official website
How AI is used
Bitrix24 is a business workspace designed to handle various operational needs. It provides CRM, task management, and team communication tools, alongside a website builder and HR automation features.
The platform supports users ranging from solo entrepreneurs to large enterprises. It is designed for teams that coordinate sales, track project progress, and maintain internal communications within a single application.
Beyond CRM, the tool includes AI capabilities via CoPilot for task summaries and call transcriptions. Buyers should confirm user counts and required storage, as different plans have specific user limits and storage capacities.
For those with specific security or customization requirements, an on-premise edition is available for hosting on a company's own server.
Key Features
CRM and Sales Management
Supports managing leads, deals, and contacts with tools for pipelines and a contact center.
Tasks and Project Management
Provides Kanban boards, Gantt charts, and Scrum tools to track work and monitor employee performance.
Collaboration Tools
Includes team chat, video conferencing, shared calendars, and online document storage.
CoPilot AI Assistant
Provides AI-generated task descriptions, call audio-to-text transcription, and text generation for websites.
Website and Store Builder
Includes a no-code builder for creating websites, landing pages, and online stores.
HR and Automation
Supports employee profile management, time tracking, and workflow automation using RPA.
Use Cases
Sales Pipeline Management
Using the CRM to track leads, manage deals, and coordinate sales team efforts.
Project Coordination
Planning tasks and tracking project completion using Gantt charts or Kanban boards.
Internal Team Communication
Conducting video calls and using the company feed for internal announcements.
Lead Capture and Web Presence
Building landing pages with integrated web forms to collect client information directly into the CRM.
Employee Workload Tracking
Monitoring team performance and managing time tracking for staff.
Integrations
- Excel import
- WhatsApp Business API
- Google Data Studio
- REST API
FAQ
How does Bitrix24 pricing work?
- Bitrix24 uses flat-rate pricing per organization rather than per-user pricing. Each plan has a fixed monthly or annual cost with a set limit on the number of users allowed.
Is there a free version of Bitrix24?
- Yes, there is a free plan for solo entrepreneurs or small teams of 1-2 users, which includes basic CRM and task management tools.
What does the CoPilot AI assistant do?
- CoPilot can transcribe phone calls, generate task descriptions and summaries, create text for websites, and provide brainstorming ideas within the chat.
Can Bitrix24 be hosted on my own servers?
- Yes, an on-premise edition is available for companies that require customization and the ability to host the software on their own infrastructure.
Source category: Sales
Source subcategory: CRM
More tools in Sales
Other published listings in the Sales category.
More tools in the CRM software type
Related listings that share the same software type for comparison and shortlisting.
