BeRocker Review: CRM for Auto Transport Brokers
BeRocker helps auto transport brokers automate lead capture and routine administrative tasks. It is designed for brokerage teams managing omnichannel communications and carrier verification.
At a glance
- Category
- Sales
- Best for
- Auto transport brokers, Transportation companies, Small to medium brokerage teams
- Pricing
- Pricing starts at $59 per user per month for the Basic Plan, with a Pro Plan available at $99 per user per month. Custom enterprise pricing is available for larger firms.
- Key use cases
- Lead and Pipeline Management, Off-Hours Load Booking, Carrier Coordination, Business Performance Tracking
- Integrations
- Super Dispatch, WhatsApp Business, US Telephony providers
- Official website
- berocker.com
BeRocker is a specialized CRM built for the auto transport and car shipping industry. It is designed to support the lead-to-delivery pipeline by combining lead capture, quoting, and carrier management into a single platform.
The software is intended for auto transport brokers and transportation companies. It provides a unified inbox for emails, SMS, WhatsApp, and calls, along with tools for tracking load profitability and carrier reliability.
Key functional areas include AI-driven follow-ups and automated messaging designed to help brokers capture leads during off-hours. The platform also offers a professional booking website and pre-configured dashboards to monitor business KPIs.
Buyers should confirm which plan fits their needs, as the basic tier focuses on lead and carrier management while the pro tier includes AI calling and messaging features.
Key Features
Collects leads and requests from web forms, emails, calls, social media, and chats into a unified pipeline.
Integrates with US telephony providers to allow calling from client profiles with automatic recording and history.
Includes AI agents for lead follow-ups, negotiations, and automated 24/7 customer contact via call and message.
Provides tools for verifying carriers and managing load details within the brokerage workflow.
Supports tracking for profits, carrier relationships, customer satisfaction, and team performance.
Includes a professional booking website with automated quotes and tracking for customers.
Use Cases
Capturing inquiries from multiple channels and organizing them into a sales pipeline to reduce manual data entry.
Using AI-driven messaging and calls to handle inquiries and book loads during weekends and evenings.
Supporting the verification of carriers and the management of load assignments.
Monitoring load profitability and team KPIs through pre-set transportation analytics dashboards.
Best For
Integrations
Pricing
Pricing starts at $59 per user per month for the Basic Plan, with a Pro Plan available at $99 per user per month. Custom enterprise pricing is available for larger firms.
FAQ
BeRocker is designed specifically for auto transport brokers and transportation companies to manage their leads and carrier operations.
Yes, the CRM is optimized for mobile use and provides a browser-based experience on smartphones and tablets.
The Basic Plan covers essentials like lead and carrier management, while the Pro Plan adds AI calling, AI messaging, and Super Dispatch integration.
Yes, BeRocker provides API integration with major load board platforms for synchronization of load postings and carrier information.
Source category: Sales
Source subcategory: CRM
