AI TOOL PROFILE
AlertFind: Emergency and Mass Notification System
- Security
- Mass Notification
- Enterprise organizations
- Large-scale workforce management
- IT operations teams
- Emergency preparedness coordinators
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Enterprise organizations, Large-scale workforce management, IT operations teams, Emergency preparedness coordinators
- Key use cases
- Emergency Personnel Notification, IT Incident Management, Crisis Status Tracking, Regional Threat Alerting
- Integrations
- Workday, PeopleSoft, SAP, Active Directory
- Official website
- Visit alertfind official website
How AI is used
AlertFind is a mass notification platform designed to send urgent alerts across multiple channels, including text, email, voice calls, push notifications, fax, and pagers. It is built for organizations that need to reach employees quickly during crises or system failures.
The system supports data accuracy through a feature called SmartContact, which uses AI and machine learning to help keep employee mobile numbers updated in real time. It also supports targeted communication via geofencing, allowing administrators to outline specific map areas to notify people in those locations.
For operational needs, the platform supports role-based alerting, auto-escalation for on-call personnel, and two-way communication for status updates. The tool emphasizes availability with an SLA-guaranteed 99.5% uptime.
Buyers should confirm that the administrative controls and reporting features align with their specific emergency operations plan and compliance needs.
Key Features
Multi-channel Delivery
Sends notifications via email, text, voice call, fax, mobile app push notifications, and pagers.
SmartContact
Uses AI, machine learning, and data science to help collect and update employee mobile contact information.
Geofencing and Geo-targeting
Allows administrators to outline specific locations on a map to target alerts to users in those areas.
Two-way Communication
Supports read receipts, surveys, and status updates to help employers track the status of team members.
Auto-escalation
Automatically moves an incident alert to the next person on a team if the primary on-call resource does not respond.
Notification Templates
Provides pre-written messages that can be activated with one click to assist communication during a crisis.
Use Cases
Emergency Personnel Notification
Sending urgent alerts to employees across various devices during physical threats or natural disasters.
IT Incident Management
Notifying technical teams when systems go down and using auto-escalation until the issue is resolved.
Crisis Status Tracking
Using two-way polling and surveys to collect status updates from employees during an event.
Regional Threat Alerting
Using geofencing to communicate specifically with staff located in an area affected by a regional threat.
Integrations
- Workday
- PeopleSoft
- SAP
- Active Directory
FAQ
What notification channels does AlertFind support?
- AlertFind sends notifications via email, voice call, text message, pager, fax, and mobile app push notifications.
How does AlertFind keep contact information accurate?
- It uses SmartContact, which employs AI, machine learning, and data science to collect and update mobile contact info in real time, and supports synchronization with HR systems like Workday and SAP.
Is AlertFind suitable for small businesses?
- The provided evidence describes AlertFind as a solution for enterprise organizations, focusing on large-scale workforce protection and certifications such as SOC 1 and SOC 2.
What is the guaranteed uptime for the platform?
- AlertFind offers a 99.5% uptime SLA guarantee, utilizing redundant data centers and AWS hosting.
Source category: Security
Source subcategory: Mass Notification
More tools in Security
Other published listings in the Security category.
