AI TOOL PROFILE

Aiwifi: WiFi Marketing and Analytics Software

Aiwifi helps business operators in retail and hospitality gather customer data and track satisfaction. It is designed for teams that need to connect guest WiFi with their CRM or loyalty programs.

Pricing

A 14-day free trial is available. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

At a glance

Best for
Retail stores, Restaurants and bars, Hotels and Airbnb hosts, Shopping malls, Event organizers
Key use cases
Guest Data Collection, Customer Experience Monitoring, Marketing Automation Integration, Audience Segmentation
Integrations
Customer.io, Klaviyo, Pabbly Connect, Zapier, Meta Custom Audiences
Visit aiwifiaiwifi software interface screenshot

How AI is used

Aiwifi is a WiFi marketing and analytics platform centered around a customizable captive portal. It is designed for businesses that provide guest WiFi and want to use that connection point to collect customer information, run surveys, and monitor guest trends.

The software is built for businesses in the retail, restaurant, hospitality, and event sectors. It supports the use of guest WiFi for data enrichment and customer experience monitoring.

Key capabilities include real time Net Promoter Score (NPS) tracking and the ability to monetize WiFi access through digital ads. For those without extensive technical resources, the platform offers a Plug&Play solution to help with initial setup.

Buyers should confirm how the software integrates with their specific hardware and whether the available webhooks align with their current marketing automation stack.

Key Features

  • AI Captive Portal

    A customizable login page for guest WiFi that can be aligned with brand guidelines.

  • WiFi Analytics

    Tools to track guest insights, discover usage trends, and monitor visit patterns.

  • Real time NPS Tracking

    A system to collect Net Promoter Score metrics and receive alerts when guests rate the brand poorly.

  • WiFi Monetization

    Functionality to sell digital ads on the WiFi portal or promote internal products and services.

  • Survey Creation

    Tools to build and deploy surveys to guests upon connection for data enrichment.

  • Webhooks

    Event triggers for connection and interest data to be sent to third-party applications.

Use Cases

  • Guest Data Collection

    Using the captive portal to gather customer contact information and interests in exchange for WiFi access.

  • Customer Experience Monitoring

    Setting up automated NPS cycles to monitor how guests perceive the brand across different locations.

  • Marketing Automation Integration

    Connecting WiFi connection events to a CRM or email marketing platform via webhooks to trigger welcome messages.

  • Audience Segmentation

    Creating customer profiles based on WiFi usage and interests to target digital communications.

Integrations

  • Customer.io
  • Klaviyo
  • Pabbly Connect
  • Zapier
  • Meta Custom Audiences
  • Zoho CRM

FAQ

What is Aiwifi used for?

Aiwifi is used to turn guest WiFi into a tool for marketing and analytics, allowing businesses to collect guest data and monitor customer experience via a captive portal.

Does Aiwifi offer a free trial?

Yes, Aiwifi provides a 14-day free trial for users to test the platform.

Is Aiwifi suitable for non-technical business owners?

The platform offers a Plug&Play solution designed for small businesses to help with the setup process.

Can Aiwifi connect to other marketing tools?

Yes, it supports connections to CRMs, loyalty platforms, and email marketing tools through webhooks and an API.

Source category: Marketing

Source subcategory: Marketing Automation

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