AI TOOL PROFILE
AiSensy: WhatsApp Marketing and Automation Software
- Marketing
- Marketing Automation
- Small Businesses
- Mid-Market Companies
- E-commerce Brands
- Direct-to-Consumer (D2C) Businesses
Pricing
Offers a Free Forever plan. Paid subscriptions start at ₹1500/month for the Basic plan and ₹3200/month for the Pro plan. Per-message charges apply (e.g., ₹1.09 for marketing and ₹0.145 for utility/authentication in India).
At a glance
- Best for
- Small Businesses, Mid-Market Companies, E-commerce Brands, Direct-to-Consumer (D2C) Businesses
- Key use cases
- E-commerce Recovery, Real Estate Lead Generation, Education Enrollment, Appointment Management, Payment Collection
- Integrations
- Shopify, WooCommerce, Razorpay, PayU, WebEngage
- Official website
- Visit aisensy official website
How AI is used
AiSensy is a marketing and engagement platform built on the official WhatsApp Business API. It is designed to help businesses send official broadcasts to large contact lists and implement automated workflows.
The software is intended for businesses in sectors like e-commerce, education, healthcare, and real estate that use direct messaging for sales and support. It provides a dashboard where teams can manage conversations, monitor campaign analytics, and build automated response flows.
Key capabilities include a drag-and-drop chatbot builder, a multi-agent shared inbox for team collaboration, and the ability to run ads that lead directly into a WhatsApp chat. It also supports data collection through native forms and payment collection within the chat interface.
Buyers should confirm that while the platform subscription is a separate cost, there are per-message charges from Meta that vary by message type (marketing, utility, or authentication).
Key Features
WhatsApp Broadcasting
Supports sending approved template messages to large groups of contacts using the official WhatsApp Business API.
AI Chatbot Builder
A drag-and-drop flow builder designed to create automated conversational journeys and lead qualification.
Multi-Agent Live Chat
Allows multiple team members to respond to customer queries using a single WhatsApp Business number.
Click-to-WhatsApp Ads
Supports the creation of Facebook and Instagram ads that direct users into a WhatsApp conversation.
WhatsApp Payments
Supports payment collection within the app via UPI and cards through providers such as Razorpay and PayU.
Smart Audience Segmentation
Supports organizing contacts using tags and attributes for targeted broadcasting.
WhatsApp Forms
Includes native forms within the chat to collect user insights and capture leads.
Use Cases
E-commerce Recovery
Automating notifications for abandoned carts and order delivery status updates.
Real Estate Lead Generation
Showcasing property listings through WhatsApp catalogs and scheduling viewings.
Education Enrollment
Automating inquiry responses and supporting the admission process for students.
Appointment Management
Sending reminders and booking appointments for healthcare or salon services.
Payment Collection
Sending payment links and invoices for rent or service fees directly in the chat.
Integrations
- Shopify
- WooCommerce
- Razorpay
- PayU
- WebEngage
- LeadSquared
- Integrately
- Zapier
- Hubspot
- Salesforce
FAQ
What is the cost of sending messages with AiSensy?
- Users pay a monthly subscription fee to AiSensy, plus per-message charges from Meta. For Indian users, marketing messages are ₹1.09 and utility/authentication messages are ₹0.145.
Does AiSensy offer a free version?
- Yes, AiSensy provides a Free Forever plan that includes access to the WhatsApp Business API and basic features like the Ads Manager and contact management.
How do the Basic and Pro plans differ?
- The Basic plan covers unlimited broadcasting and multi-agent chat, while the Pro plan adds tools such as a campaign scheduler, click tracking, and failed-message retries.
Source category: Marketing
Source subcategory: Marketing Automation
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