Airgentic | AI Customer Service and Sales Engagement
Airgentic helps organizations in sectors such as higher education and local government automate customer interactions. It is designed for teams that wish to combine site search with task-oriented AI agents.
At a glance
- Category
- Customer Support
- Best for
- Higher Education Institutions, Local Government Agencies, Manufacturers
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though the company mentions monthly and annual agreement options.
- Key use cases
- Student Recruitment and Retention, Local Government Citizen Support, Non-Profit Donor Engagement, Technical Product Support
- Integrations
- WordPress, Google Tag Manager, HubSpot, Storyblok, Squiz Matrix
- Official website
- airgentic.com
Airgentic is an AI-powered platform designed for customer service and sales engagement via a unified overlay on a business website. It utilizes specialist AI agents that provide cited answers, guide users through decisions, and execute approved tasks.
The tool is designed for organizations managing complex technical environments, specifically mentioning suitability for manufacturers, local governments, and higher education institutions. It combines conversational AI, voice agents, and site search to help visitors find information from website content and PDFs.
Buyers should note that the system includes human override controls and handoff capabilities, allowing staff to intervene when needed. The platform also includes tools to monitor how a website is cited in external AI search results.
Buyers should confirm if the specific task automation they require is supported by the platform's current capabilities.
Key Features
AI agents designed for specific roles, such as admissions concierges or recycling guides, that can complete approved actions.
Provides answers based on approved website content and PDFs, with citations back to the source for verification.
Allows administrators to pin or override specific answers and pass conversations to human staff members.
Analytics workspace to track answer completeness, user sentiment, and product mentions via a real time dashboard.
Tools to monitor and improve how a website's content is cited and understood by external AI search engines.
Combines keyword search with AI vector search to retrieve information from long-form content and technical documents.
Use Cases
Using agents to guide prospective students through course pathways and entry requirements to support enrolment.
Helping residents understand rates bills or find waste and recycling information through automated guidance.
Guiding donors toward specific fundraising pages or providing coaching for outreach plans.
Using AI agents to help customers explore products and find nearby installers in manufacturing contexts.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though the company mentions monthly and annual agreement options.
FAQ
Yes, its agents are designed to recommend products, capture leads, book meetings, and complete other approved next steps within the conversation.
Administrators can approve sources, set guardrails, and use the human override feature to pin or change specific answers for sensitive topics.
The company states that typical rollouts occur over a matter of days rather than weeks.
Source category: Customer Support
Source subcategory: AI Agent Platform
