

AI Employee is a platform designed to act as a virtual staff member that interacts with customers through video avatars, voice calls, and website chat. It combines a conversational interface with a task engine to support operational work such as updating CRMs and scheduling.
The tool is aimed at small business owners and sales teams, particularly those in real estate, home services, healthcare, and consulting. It is designed to help users manage the gap between lead arrival and first contact, and handle routine customer questions.
Buyers should confirm that while the platform includes a built-in CRM, the level of automation and phone capabilities varies between the starter and DIY plans. Voice usage is billed as a separate per-minute cost in addition to the monthly subscription.
Video avatars that greet customers and handle conversations on websites, phones, or video.
A library of over 500 pre-built skills designed to execute workflows like qualifying leads or updating CRM pipelines.
A connected system for capturing leads and tracking deals through visual pipelines.
Supports calendar integration to allow customers to book appointments and receive automatic reminders.
Supports inbound and outbound phone calls to handle inquiries and follow-ups.
Supports uploading documents and FAQs so the AI can answer business-specific questions.
Automating the booking of estimates or consultations directly into a business calendar.
Using AI to screen potential buyers and collect information before a human takes over.
Handling routine questions about pricing, hours, or services outside of standard business hours.
Executing SMS and email sequences to keep leads engaged after the initial contact.
Plans start at $99/month for website presence, $399/month for the DIY stack including phone and CRM, and $999/month for done-for-you setup. Voice usage is billed separately at 9-11 cents per minute.
The $99 Starter plan provides a website chat widget and Chrome app. The $399 DIY plan adds phone agents, CRM, and the task engine. The $999 plan includes those features plus setup and implementation by the vendor team.
Yes, every plan includes a connected CRM for lead management and pipeline tracking.
Yes, inbound and outbound calling is supported on the DIY and Done-For-You plans.
In addition to the monthly subscription, voice usage is billed at a rate of 9-11 cents per minute.
Source category: Sales
Source subcategory: AI Assistant
AI Employee is an AI-powered virtual assistant for small businesses that supports lead qualification, appointment booking, and customer support via voice and chat. It is designed for sales-driven businesses in industries such as real estate and home services. Phone capabilities and advanced automation are available in the $399 and $999 monthly plans.