

Webtrekk, rebranded as Mapp Intelligence, is a customer intelligence platform designed for medium-sized and larger companies. It is designed to turn first-party data into insights to support cross-channel marketing efforts.
The software is intended for marketing teams and analysts who monitor digital platform performance. It includes tools for user scoring, predictions, and automated dashboards to help users identify engagement trends.
Buyers should note that the tool is integrated into the Mapp Cloud, though it is available as a standalone solution. Due to its focus on larger organizations, it may be better suited for mid-market and enterprise needs than very small businesses.
For those prioritizing data privacy, the platform is GDPR compliant and holds ISO 27001 and ISO 27018 certifications.
Provides decision templates, campaign recommendations, and alerts to support digital marketing optimization.
Uses data models to predict user behavior and assign scores to customers.
Analyzes anomalies in data and evaluates external event databases to help explain shifts in traffic or sales.
Offers pre-defined dashboards that track campaign performance and engagement trends.
Supports customer engagement based on a company's own collected data.
Analysts may use AI-generated recommendations and decision templates to refine digital marketing campaigns.
Marketing professionals can perform root-cause analysis to help determine why traffic or sales figures have changed.
Teams can use first-party data insights to coordinate messages across different customer touchpoints.
Users can monitor digital platform health via automated dashboards to reduce the need for continuous manual checks.
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Webtrekk has been rebranded as Mapp Intelligence and is now part of the Mapp digital marketing platform.
The platform is designed for medium-sized and larger companies, specifically marketing teams and analysts.
Yes, the platform is GDPR compliant and holds ISO 27001 and ISO 27018 certifications for cloud data protection.
It provides decision templates, campaign recommendations, and root-cause analysis for data anomalies to help optimize digital marketing.
Source category: Marketing
Source subcategory: Analytics & Reporting
Webtrekk (Mapp Intelligence) is a customer intelligence platform for mid-market and enterprise marketing teams. It supports cross-channel marketing through AI-based predictions, root-cause analysis, and automated dashboards.