AI TOOL PROFILE
Userpilot | Product Experience Platform
- Productivity
- Workflow Automation
- SaaS businesses
- Product Managers
- Customer Success Teams
- Growth Teams
- Software Companies
Pricing
Starter plans begin at $299/month (paid annually) for up to 2,000 MAU. A 14-day free trial is available.
At a glance
- Best for
- SaaS businesses, Product Managers, Customer Success Teams, Growth Teams, Software Companies
- Key use cases
- User Onboarding, Feature Adoption, Churn Prevention, User Feedback Collection
- Integrations
- HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk
- Official website
- Visit userpilot official website
How AI is used
Userpilot is a product experience platform that helps software companies manage the user journey. It allows teams to create in-app guidance, such as tours and checklists, using a no-code builder, which may reduce the dependency on developers for updating the user interface.
The platform is intended for product managers, growth teams, and customer success leads. It combines engagement tools with analytics and session replays to help teams identify where users encounter difficulties.
Buyers should confirm that some capabilities, such as mobile engagement and session replays, are available as add-ons or tied to higher pricing tiers.
Security and compliance are supported via SOC 2 Type II, HIPAA, and GDPR standards, which may be suitable for businesses in regulated industries.
Key Features
No-code Onboarding
Supports the creation of interactive walkthroughs, tooltips, and checklists to guide users without writing code.
Product Analytics
Tracks product usage and user behavior to help teams monitor how features are being adopted.
In-app Microsurveys
Supports the collection of user sentiment and feedback directly within the application.
Session Replay
Visualizes the user journey to help teams identify bugs or confusing UI elements.
Behavior-driven Email
Supports triggering lifecycle emails based on specific user actions to help with activation and retention.
AI Agent Lia
An AI-powered assistant designed to help product teams understand users and launch personalized campaigns.
Use Cases
User Onboarding
Creating personalized flows to guide new users through the product.
Feature Adoption
Using targeted in-app messages to highlight new or underutilized features to specific user segments.
Churn Prevention
Identifying potential churn indicators through behavior analytics and using in-app prompts to re-engage users.
User Feedback Collection
Deploying NPS or microsurveys to gather qualitative data on the user experience.
Integrations
- HubSpot
- Salesforce
- Segment
- Google Tag Manager
- Zendesk
- Google Analytics
- Intercom
- Amplitude
- Mixpanel
- Heap
- Slack
- Webhooks
FAQ
Who is Userpilot designed for?
- Userpilot is designed for product managers, customer success teams, and growth teams at software and SaaS companies.
Does Userpilot require coding to set up onboarding flows?
- No, it features a no-code builder that allows non-technical users to create tooltips, checklists, and walkthroughs.
What are the pricing options for Userpilot?
- The Starter tier starts from $299/month (billed annually) for up to 2,000 MAU. Growth and Enterprise tiers are also available.
Is Userpilot compliant with healthcare data standards?
- Yes, Userpilot supports HIPAA compliance and also adheres to SOC 2 Type II and GDPR standards.
Source category: Productivity
Source subcategory: Workflow Automation
More tools in Productivity
Other published listings in the Productivity category.
More tools in the Workflow Automation software type
Related listings that share the same software type for comparison and shortlisting.
