AI TOOL PROFILE
Spoonity: Digital Loyalty Platform for Quick-Serve Restaurants
- Marketing
- CRM
- Quick-serve restaurants
- Food and beverage chains
- Restaurant brands using Oracle or NCR POS systems
- Medium and large food service operators
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. Pricing is personalized based on a-la-carte features and includes a variable setup fee.
At a glance
- Best for
- Quick-serve restaurants, Food and beverage chains, Restaurant brands using Oracle or NCR POS systems, Medium and large food service operators
- Key use cases
- POS-Integrated Loyalty Tracking, AI-Driven Customer Segmentation, WhatsApp-Based Engagement, Managed Loyalty Strategy
- Integrations
- Oracle Micros 3700, Oracle Simphony, GloriaFood, NCR Aloha, PAR PixelPoint
- Official website
- Visit spoonity loyalty gift cards official website
How AI is used
Spoonity is a digital loyalty platform designed for the quick-serve food and beverage industry. It supports the transition of loyalty programs into digital formats via mobile apps and integrated POS systems.
The software is designed for restaurant brands that track recurring customer behavior and execute personalized marketing. It supports the creation of branded rewards programs, digital coupons, and gift cards for use both in-store and online.
Beyond the software, the platform offers managed loyalty services where consultants provide guidance on loyalty strategies. Buyers should confirm that their specific POS provider is supported to ensure data flows between transactions and customer profiles.
Because the platform offers a-la-carte features and custom setups, businesses should request a personalized quote to determine the cost based on their specific requirements.
Key Features
Custom Rewards Programs
Tailor-made loyalty structures for online and in-store customer experiences.
Spoonity Intelligence
Provides metrics and customer segmentation based on purchasing behavior.
Marketing Automation
Uses AI to automate messaging and create personalized campaigns for different customer segments.
WhatsApp Integration
Allows customers to track points, access promotions, and receive coupons via WhatsApp.
Digital Gift & eGift Cards
Supports the creation and redemption of digital gift cards.
Mobile Loyalty Apps
Branded mobile applications for customers to engage with the loyalty program.
Use Cases
POS-Integrated Loyalty Tracking
Connecting loyalty programs to POS systems like Oracle, NCR Aloha, or PAR PixelPoint to track points at checkout.
AI-Driven Customer Segmentation
Using predictive analytics to identify high-value customers or those at risk of churning for targeted outreach.
WhatsApp-Based Engagement
Running automated loyalty flows and digital coupon delivery through WhatsApp.
Managed Loyalty Strategy
Using consulting services to analyze data and optimize marketing campaigns.
Integrations
- Oracle Micros 3700
- Oracle Simphony
- GloriaFood
- NCR Aloha
- PAR PixelPoint
- Clover
- TCPOS
- Revel
- ICG FrontRest
- Maitre’D
- POSitouch
- UniversalPOS
- Infor POS
- Xperio
- POSKING
- Zetus
- Stripe
- Nuvei
- Fiserv
- Moneris
- Global Payments
- PayPhone
- Vantiv
- MailChimp
FAQ
Which POS systems does Spoonity integrate with?
- Spoonity integrates with several providers, including Oracle (Micros 3700, Simphony), NCR Aloha, and PAR PixelPoint.
How is Spoonity priced?
- Pricing is personalized based on chosen a-la-carte features and typically includes a variable setup fee.
Can customers use the loyalty program without downloading an app?
- Yes, Spoonity supports a WhatsApp-integrated loyalty program that allows customers to track points and receive coupons without a separate app download.
Source category: Marketing
Source subcategory: CRM
More tools in Marketing
Other published listings in the Marketing category.
More tools in the CRM software type
Related listings that share the same software type for comparison and shortlisting.
