Sonat: Online Manual Creator and Knowledge Base
Sonat helps product and support teams manage user guides and internal documentation. It is designed for businesses that prefer drafting in Google Docs and require a web-based portal for their users.
At a glance
- Category
- Productivity
- Best for
- Small Businesses, Mid-Market Companies, Technical Writers, Product Teams, Customer Support Departments
- Pricing
- Sonat offers a Free plan. Paid tiers include a Business plan starting at $40 per month and Enterprise plans starting at $375 per month.
- Key use cases
- Creating Public User Manuals, Internal Knowledge Base Management, Multilingual Documentation, Customer Self-Service
- Integrations
- Google Docs, Google Analytics, Google Search Console, Bing Search Console, Google Tag Manager
- Official website
- sonat.com
Sonat is a cloud-based tool for creating and managing online user manuals, knowledge bases, and tutorials. It supports drafting content using Google Docs, which the platform then organizes into a structured, wiki-style environment.
The platform is designed for technical writers, product managers, and support teams to share public or private knowledge. It includes tools for managing the document lifecycle, from initial drafting and team collaboration to publication on a custom domain.
Buyers should note that advanced features such as private manuals and the AI Answer Generator are available in paid tiers. Support for SAML/SSO is available on Enterprise levels.
Key Features
Supports drafting, editing, and collaborating on content within Google Docs and publishing it to the platform.
A tool that extracts and provides answers to end-user questions based on existing documentation.
Supports machine translation for up to 184 languages within a single document.
Supports the creation of review processes and publish requests to monitor content quality before publication.
Provides metrics and a readability analyzer to help writers align content with SEO standards and user accessibility.
A help widget that can be integrated into applications to provide context-sensitive assistance to users.
Use Cases
Drafting product guides in Google Docs and publishing them as SEO-friendly websites on a custom subdomain.
Building private documentation portals for company policies, procedures, and IT documentation.
Managing documentation that can be translated and displayed in multiple languages for a global audience.
Using an AI Answer Generator and help widget to help customers find answers.
Best For
Integrations
Pricing
Sonat offers a Free plan. Paid tiers include a Business plan starting at $40 per month and Enterprise plans starting at $375 per month.
FAQ
No, the platform is designed to be straightforward, allowing users to focus on content creation without needing deep technical knowledge.
Yes, Sonat supports custom domains, allowing you to bind your documentation to a subdomain of your own website.
The Free plan includes basic SEO and readability metrics with a limit of 40 topics. The Business plan ($40/month) includes the AI Answer Generator and support for private manuals.
Yes, you can restrict access to your manuals to specific individuals or organizational email addresses, which typically requires a paid plan.
Source category: Productivity
Source subcategory: Knowledge Base
