AI TOOL PROFILE

Slab Knowledge Base and Wiki Software

Slab is designed for teams in Engineering, Operations, Sales, and Customer Success to manage organizational knowledge. It may be useful for businesses requiring a secure, compliant central repository for company policies and technical documentation.

Pricing

Slab offers a free plan for up to 10 users. Paid tiers include Startup starting at $6.67 per user/month and Business at $12.50 per user/month, both billed annually.

At a glance

Best for
Small Businesses, Mid-Market Companies, Engineering Teams, Operations Managers, Customer Success Teams
Key use cases
Engineering Documentation, Standard Operating Procedures, Customer Success Knowledge Base, Sales Playbooks, Employee Onboarding
Integrations
Google Workspace, Slack, GitHub, Asana, Okta
Visit SlabSlab software interface screenshot

How AI is used

Slab is a knowledge base and wiki tool designed for organizational knowledge-sharing. It supports content creation with a modern editor and an organization system based on folders, tags, and "Topics" to provide context for internal information.

The platform is designed for a variety of teams, from non-technical staff to engineers. It includes features to support real-time collaboration and a unified search function that can pull results from both Slab and its integrated tools.

Buyers should note that while there is a free tier for small teams, advanced security features like SAML-based SSO and SCIM provisioning are available on higher-tier plans. Teams should confirm their specific compliance and security requirements when selecting a plan.

Key Features

  • Modern Editing

    A content creation interface designed to handle formatting automatically.

  • Folder and Tag Organization

    Supports structuring information through folders, tags, and Topics for easier browsing.

  • Unified Search

    Searches through Slab content and connected integrated tools from a single interface.

  • Real-time Collaboration

    Allows multiple team members to work on documentation in real time.

  • AI Capabilities

    Includes AI Autofix, AI Predict, and AI Ask to assist with content management.

  • Security Compliance

    Certified under SOC 3 and SOC 2 Type 2, and compliant with GDPR, with AES 128/256 at-rest encryption.

Use Cases

  • Engineering Documentation

    Documenting git branching, code review processes, and maintaining technical runbooks.

  • Standard Operating Procedures

    Defining company workflows and step-by-step instructions for operations teams.

  • Customer Success Knowledge Base

    Creating a central source of truth for frequently asked questions and how-to guides.

  • Sales Playbooks

    Organizing product information, prospect qualification guides, and market segment objections.

  • Employee Onboarding

    Providing new hires with step-by-step guides and cultural documentation to support their ramp-up.

Integrations

  • Google Workspace
  • Slack
  • GitHub
  • Asana
  • Okta

FAQ

Is Slab free for small teams?

Yes, Slab provides a free plan for up to 10 users and guests.

Does Slab integrate with Google Drive?

Yes, it integrates with Google Workspace, allowing users to search Google Drive directly within Slab and embed live Docs, Sheets, and Slides.

Which plan is required for SAML-based SSO?

SAML-based SSO is available on the Business and Enterprise plans.

What security standards does Slab meet?

Slab is certified under SOC 3 and SOC 2 Type 2, and is compliant with GDPR.

Source category: Productivity

Source subcategory: Knowledge Base

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